Lead Business Analyst

About the Opportunity

Job Description

Title: Lead Business Analyst

Department: GC Technology

Location: Gurgaon

Level: Grade 4

About Fidelity International

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our GC Technology team and feel like you’re part of something bigger.

About your team

General Counsel Technology

FIL General Counsel Technology is responsible for providing IT solutions to the Risk, Compliance, Legal, Audit, Tax and Shareholder Service functions. These are global functions comprised of approximately 400 employees based in 26 countries. General Counsel Technology partners with its business stakeholders to identify their requirements and develop/implement technology solutions. This includes on-premise, SaaS and AWS solutions, both in-house built and vendor provided. There is a strong focus on data analytics, workflow and automation tools to bring greater efficiencies to these functions. Together with this there is continued move towards greater use of Agile and DevOps practices. The GC Technology team itself consists of approximately 25 people based in both the UK and India.

About your role

Lead Business Analyst plays a key role in delivering technology solutions within Fidelity. This position is for an experienced Lead Business Analyst to work in the General Counsel (GC) Portfolio. The role will initially be responsible for the documentation of user requirements and supporting the identification and implementation of potential solutions, liaising with the Senior Business Stakeholders from Audit, Risk, Compliance, Legal and other areas of the GC function to define and capture requirements, liaise with technical staff and assist in user testing where necessary.

Key Responsibilities

• Liaise directly with Business Stakeholders from Fidelity’s General Counsel function to define a mutually agreed set of project requirements and solutions.
• Provide trusted advice to stakeholders by building relationships across the portfolios. Be able to influence stakeholder decisions at all levels.
• Work collaboratively in an agile approach with solution architects, UX designers, product owners and the delivery teams to ensure that solutions address the requirements of the business.
• Prepare professional Business Analysis documentation to capture user requirements, acceptance criteria and testing documentation.
• Maintain data dictionaries and catalogues to ensure good data quality in all deliverables.
• Define and build test strategies with the business stakeholders and build test cases where required.
• Assist the project manager in sprint activities such as sprint planning, estimation sessions and running daily calls.

Experience and Qualifications

• B.E./B.Tech/MBA/M.C.A/Any other Bachelor’s Degree.
• 7-10+ years of Business Analysis experience in delivering business and technology solutions.
• Strong analytical, problem-solving, and critical-thinking skills, with the ability to translate business needs into clear requirements.
• Excellent verbal and written communication skills, with proven stakeholder management and influencing capabilities.
• Experience working in Agile environments and using tools such as JIRA.
• Ability to collaborate effectively across cross-functional, geographically distributed, and multicultural teams.
• Strong customer focus, business acumen, and commitment to delivering high-quality outcomes.
• Self-driven, adaptable, and proactive, with a positive attitude and strong ownership mindset.
• Ability to build relationships, navigate complex business and technology environments, and balance tactical and strategic priorities.
• Committed to continuous learning and staying current with industry practices, tools, and emerging technologies.
• Flexible to work with global teams across different time zones when required.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.