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Lead Software Engineer - Production Support & SRE

Alumni

Full time
Experience
5+ years
Location
Bangalore
Work mode
Not stated
Salary
₹14L – ₹25L a year estimatetypical for IT Jobs in Bangalore, 301 posts
Posted 19 hr ago Last checked 1 hr ago

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Role at a glance

You will
  • Serve as the technical production owner for critical Recon services and client-facing platforms, driving reliability, availability…
  • Lead technical response and restoration efforts during major production incidents, accelerating recovery and coordinating across…
  • Partner with development teams to identify recurring failure patterns, drive root cause remediation, reduce technical debt, and prevent…
Experience
5+ years
Must-have skills
AWSCI/CDCloudFormationGrafanaProduction EngineeringTerraform

How well do your skills match this job?

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Job description

Location: Bengaluru, India

Job Description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Commercial and Investment Banking Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, your role requires to partner across software engineering, product, infrastructure, cyber, and production support teams to improve service health, resiliency, and client experience. You will serve as a trusted technical authority during major incidents, production readiness reviews, resiliency exercises, and operational governance activities while championing Site Reliability Engineering (SRE) principles and modern engineering practices.

Job Responsibilities
Serve as the technical production owner for critical Recon services and client-facing platforms, driving reliability, availability, scalability, operational efficiency, and client experience through SRE principles.
Lead technical response and restoration efforts during major production incidents, accelerating recovery and coordinating across engineering, infrastructure, cyber, and support teams.
Partner with development teams to identify recurring failure patterns, drive root cause remediation, reduce technical debt, and prevent recurrence.
Define and improve SLOs, SLIs, error budgets, reliability metrics, monitoring, telemetry, dashboards, alerting, and operational analytics.
Define and deploy monitoring, metrics, and logging systems on AWS and implement/Enhance infrastructure automation via IaaC using Terraform
Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout the team
Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations. Maintain strong production governance, including access controls, operational procedures, audit readiness, runbooks, documentation, MEPC execution, and operational review processes.
Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Evolves and debug critical components of applications and platforms. Provides comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth

Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 5+ years applied experience
Extensive experience supporting large-scale, mission-critical production environments in high-volume transaction or payment platforms.
Experience in applying Production Engineering or Site Reliability Engineering principles to improve reliability and operational performance with strong background in Site Reliability Engineering principles, Production Engineering, Application Support, Platform Engineering, or Technology Operations.
Proven experience leading complex production incidents, root cause analysis, problem management, service restoration, and recurrence elimination.
Experience with production observability technologies such as Grafana, Splunk, Dynatrace, or comparable platforms.
Experience developing automation using scripting, system integrations, engineering tooling, CI/CD pipelines, or release automation.
Experience with automation tools like Terraform or AWS CloudFormation
Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
Proficient with DevOps practices and CI/CD pipelines with excellent problem-solving and troubleshooting skills
Practical cloud native experience and ability to tackle design and functionality problems independently with little to no oversigh

Preferred qualifications, capabilities, and skills
Hands-on experience with AWS and enterprise observability platforms including Grafana, Splunk, Dynatrace.
Experience with GitHub Copilot, AI-assisted engineering, and prompt engineering for operational analysis, automation, troubleshooting, or reporting.

Job Info
Job Identification
210805379
Job Category
Software Engineering
Posting Date
11/03/2026
Apply Before
11/20/2026
Job Schedule
Full time
Locations
Ground to Fifth Floor G,H Block, EMBASSYTECH VILLAGE-PARCEL 5 OUTER RING RD DEVERABEESANAHALLI VILLA, Bengaluru, IN-KA, 560103, IN

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Key skills

Required

AWSCI/CDCloudFormationGrafanaProduction EngineeringTerraformObservability

Preferred

Prompt Engineering

Soft skills

Problem Solving

Job market insights

1,034active AWS jobs in Bangalore
788active CI/CD jobs in Bangalore
52active CloudFormation jobs in Bangalore
₹14L – ₹25L advertised yearly salary for IT Jobs in Bangalore (middle half of 301 posts that show a salary; median ₹18L)
8 more open jobs at Alumni

Most IT Jobs posts in Bangalore ask for 3–6 years of experience (41% of 3204 that say).

Hiring most for IT Jobs in Bangalore

  • Bosch Group159 open jobs
  • Trigent Software Private Limited159 open jobs
  • Brillio115 open jobs

Jobs asking for AWS in Bangalore also ask for

  • Microsoft Azure56%
  • Python55%
  • Google Cloud Platform (GCP)51%
  • CI/CD39%
  • Kubernetes39%

From live job posts on CoreHRx, updated 4 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

What is the salary for this Lead Software Engineer - Production Support & SRE job?

The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹14L – ₹25L a year (typical for IT Jobs in Bangalore, 301 posts).

How much experience does this job need?

The post asks for 5 Yrs experience.

Where is this job based?

In Bangalore.

What kind of job is this?

It is a full time job.

How do I apply?

You apply on Alumni's website. CoreHRx takes you there after you sign in.

This page is for Indian job seekers preparing for cloud engineer, DevOps, backend and solutions architect roles that list AWS as a skill, whether you are a fresher with a first certification or an experienced engineer moving into a senior role. It covers 60 questions in three levels: core services and concepts, then design and configuration choices for one to three years of experience, and finally scenario, security, cost and troubleshooting questions asked in senior rounds. Read each answer, explain it aloud in your own words, and try the CLI commands in a practice account with a billing alert set.

Questions you may be asked

  1. What is the difference between an AWS Region and an Availability Zone?
  2. Explain the AWS shared responsibility model.
  3. What is Amazon EC2, and how do you read an instance type name like m7g.large?
  4. What is Amazon S3, and what are its main storage classes?

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