Lending Operations Specialist

Key responsibilities
We're looking for a Credits Specialist (Associate Director) to help us: manage end-to-end loans and Lombard lending operations across the full loan lifecycle in APAC process and support loan lifecycle events in Loan IQ/T24, ensuring accurate booking, updates, and documentation capture review loan documentation and data to identify breaks, resolve exceptions to closure, and maintain clear audit trails coordinate consistent execution of processes and controls across teams, workflows, and locations to deliver reliable outcomes monitor service quality, operational risk indicators, and recurring failure patterns, initiating sustainable remediation and improvements
The team
You'll join an APAC Loans and Lombard Lending Operations and Services team focused on accurate processing, coordination, and control across the loan credit lifecycle. Our mission is to execute lending-related transactions and lifecycle events correctly, with clear ownership of breaks and exceptions through timely resolution and continuous improvement. You'll partner closely with credit risk, legal and compliance, front office and client advisors, finance, product controllers, and other operations teams, and you'll coordinate with technology on change management, testing, and implementation of enhancements.
Your skills and experience
10+ years of loan lifecycle experience across loans and credit products in lending operations/services, or equivalent experience strong knowledge of Lombard lending, including mortgage and insurance collateral client setups across the lifecycle proficiency in Loan IQ and/or T24 to process and support loan lifecycle events and associated controls ability to review documentation and operational data, investigate breaks, and drive exceptions to timely closure proven capability to serve as an escalation point for front-office and business stakeholders and resolve cross-functional issues strong stakeholder communication, with the ability to explain exceptions clearly, accurately, and concisely ideally hands-on background in Excel (including VBA), RPA, or Alteryx to improve workflow execution and data quality ideally curiosity and practical judgment in applying AI to optimize workflows while validating outputs against policies, risk standards, and ethical practices you're curious to explore how AI can improve how we build, deliver, and optimize workflows. You do this with sound judgment - validating outputs and aligning with policies, risk standards, and ethical use
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe. We know that great work is never done alone. That is why we place collaboration at the heart of everything we do. Because together, We are more than ourselves. Want to find out more? Visit .
How we hire
We may request you to complete one or more assessments during the application process.
Join us
At UBS, we know that its our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We are dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That is why collaboration is at the heart of everything we do. Because together, We are more than ourselves. We are committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always