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Manager - Digital Operations| Chennai

CSB Bank

Full time
Experience
6–10 years
Location
Chennai
Work mode
Not stated
Salary
₹4.5L – ₹13L a year estimatetypical for Accounting & Finance Jobs in India, 288 posts
Posted Today

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Role at a glance

You will
  • Manage reconciliation, settlement, and chargeback processes to ensure accuracy and mitigate operational and financial risks.
  • Oversee dispute management and customer grievance resolution and ensure timely processing of debit, credit, and adjustment transactions.
  • Monitor operational controls, service levels, productivity metrics, and turnaround times across digital payment operations.
Experience
6–10 years
Education
Bachelor's degree

Job description

Description

To manage digital payment operations through oversight of reconciliation, settlement, dispute management, operational controls, vendor governance, and regulatory compliance while driving process improvements, operational efficiency and risk management objectives.



Responsibilities
  • Manage reconciliation, settlement, and chargeback processes to ensure accuracy and mitigate operational and financial risks.
  • Oversee dispute management and customer grievance resolution and ensure timely processing of debit, credit, and adjustment transactions.
  • Monitor operational controls, service levels, productivity metrics, and turnaround times across digital payment operations.
  • Drive automation, process enhancement, and operational efficiency initiatives to strengthen controls and improve service delivery.
  • Manage implementation of regulatory, business, and system-related changes across digital operations.
  • Ensure timely preparation of MIS, regulatory reports, settlement reports, and management dashboards.
  • Manage relationships with payment networks, vendors, and service providers and ensure adherence to contractual obligations and service levels.
  • Conduct vendor governance reviews and ensure compliance with RBI outsourcing guidelines and internal policies.
  • Oversee merchant settlements, interchange claims, and related payment processing activities.
  • Review operational processes, controls, and agreements to strengthen governance, compliance, and operational risk management.


Qualifications

Experience: 6 to 10 years

Qualifications: Graduation/ Post‑Graduation (Any specialization)



Job market insights

₹4.5L – ₹13L advertised yearly salary for Accounting & Finance Jobs in India (middle half of 288 posts that show a salary; median ₹6L)
114 more open jobs at CSB Bank

Most Accounting & Finance Jobs posts in Chennai ask for 1–3 years of experience (37% of 124 that say).

Hiring most for Accounting & Finance Jobs in Chennai

  • Standard Chartered Bank11 open jobs
  • U.S. Bank11 open jobs
  • Flex6 open jobs

From live job posts on CoreHRx, updated 12 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

What is the salary for this Manager - Digital Operations| Chennai job?

The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹4.5L – ₹13L a year (typical for Accounting & Finance Jobs in India, 288 posts).

How much experience does this job need?

The post asks for 6–10 Yrs experience.

Where is this job based?

In Chennai.

What kind of job is this?

It is a full time job.

Preparing for an accountant, accounts executive or finance analyst interview in India? This guide lists the accounting, GST and TDS questions asked most often, sample answers, the Excel test you may get, and how freshers (B.Com, M.Com, CA Inter) and experienced candidates should prepare.

Questions you may be asked

  1. What are the golden rules of accounting?
  2. How do you prepare a bank reconciliation statement?
  3. What is input tax credit under GST?
  4. What is the difference between GSTR-1 and GSTR-3B?

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