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Location: Chennai, India
Job Description
Experience:
Experience in US Healthcare / Payment Integrity / Payment Services preferred
2 – 4+ years of experience in program management / PMO / operations leadership role
Experience managing audit lifecycle, claims operations, or PI functions
Strong experience in client-facing roles and stakeholder management
Experience in digital transformation / automation initiatives (Preferred)
1.PMO Governance & Program Management
Establish and enforce PMO frameworks, governance models, and operational standards
Manage end-to-end lifecycle of programs/projects: planning, execution, tracking, and closure
Ensure adherence to project timelines, SLA commitments, and delivery metrics
Maintain program documentation, playbooks, SOPs, and reporting dashboards
Drive portfolio visibility and track program performance across stakeholders
Oversee day-to-day operations of Payment Integrity / Payment Services workflows
Drive operational efficiency, productivity, and quality improvements
Ensure compliance with HIPAA, CMS, payer guidelines, and internal policies
Monitor KPIs such as quality, productivity, cost savings, recovery, and turnaround time
Identify process gaps and lead continuous improvement initiatives
Act as a key interface between clients, operations, and leadership teams
Present performance dashboards, insights, and improvement plans to stakeholders
Coordinate with cross-functional teams (Analytics, Compliance, Finance, IT, Training)
Manage escalations and ensure timely resolution
Drive data-driven decision-making using dashboards and trend analysis
Analyze operational and financial data to identify risks and improvement opportunities
Prepare executive reports and business reviews
Support leadership with strategic insights and recommendations
Lead and mentor PMO / operations teams
Drive accountability for KPIs, SLAs, and delivery milestones
Support workforce planning, training, and performance management
Qualification:
Bachelor’s degree in healthcare / Life Sciences / Business Administration
MBA from a IIT / IIM or reputed Business management school
Certifications: PMP / Lean Six Sigma / Agile
Communication Skill:
Strong written (documentation) and oral communication skills
Working Hours:
40 hours per week as Full-time employee
Shift time: 10:00 AM IST - 7:00 PM IST
Weekends Off
Telecommuter/Internet requirements, if applicable:
High Speed internet connection at home, must be broadband
Must understand and adhere with telecommuter policy.
Key Competencies
Strategic Thinking & Program Governance
Healthcare Operations Expertise
Payment Integrity Knowledge (Claims / Coding / Audit)
Data Analytics & Reporting
Stakeholder & Client Management
Process Improvement & Automation
Risk & Compliance Management
Leadership & Team Management
Job Info
Job Identification
22126
Job Category
Program Management
Posting Date
11/03/2026
Locations
IN Chennai C51
(Hybrid)
Job Role
Project Management-Project Management - PMO
Experience (In Years)
6-9
Job Location
Chennai
Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.
From live job posts on CoreHRx, updated 6 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
The post asks for 2–4 Yrs experience.
In Chennai (hybrid).
It is a full time job.
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