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Role at a glance
You will
To represent the program and the organization at the hotel.
Responsible for enrolments of walk-ins and other customers into the membership.
Collection of data from the hotels of potential members and a possible reach out to them for enrolment.
Education
Bachelor's degree
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Job description
Job Description:
We are having an opening for the position of Membership Ambassador with one of our very reputed clients in the Hospitality Industry.
Key Responsibilities:
To represent the program and the organization at the hotel.
Responsible for enrolments of walk-ins and other customers into the membership.
Collection of data from the hotels of potential members and a possible reach out to them for enrolment.
Engagement with Members walking into the hotels to build a relationship.
Coordination with the hotel teams for reservation and other requests and responding back to the customers.
Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.
Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.
Ensuring confidentiality of all company information is maintained at all times.
Required Skills Set:
Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.
Excellent social and verbal communication skills in English.
Self-motivated, smart, and confident with excellent presentation skills.
Luxury retail stores, hotels, aviation, banquets, and travel sales experiences with direct in person contact with the customers would be an added advantage.
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