Middle Office, Associate 2

Who we are looking for

The State Street Alpha Portfolio Services team is comprised of Front Office Support, Front Office Data Control, Onboarding / Operational Readiness, Portfolio Health, Cash Services, Account Services and Service Delivery Management functions. The teams are based in multiple locations across the UK, US, Poland, China, and India. They are also supported by global counterparts in other regions.

Alpha Portfolio Services is increasing its talent to support client expansion onto our Front-to-Back, Investment Platform – Alpha; and has a number of exciting opportunities for motivated individuals. These are new roles, expanding teams in Front Office Support, Front Office Data Control, Portfolio Health, Cash Services, Account Services and Service Delivery Management functions, creating opportunities for development and growth in the future.

Alpha Portfolio Services is developing a skilled team of Alpha professionals capable of both supporting the day to day operations of existing clients and assisting the implementation for new clients.

Why this role is important to us

The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGD’s tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

Successful applicants may perform a combination of the following:

Front Office Data Control

• Acting as primary support for clients using CRIMS.
• Take ownership of issues to resolution, engage teams as needed to correct CRIMS and IBOR.
• Ensure position and transaction data in Charles River Investment Management System (CRIMS), State Street’s front office platform and IBOR recordkeeping systems are aligned.

Middle Office Services

Cash Services

• Responsible for liquidity management, third party cash flow monitoring and query management, as well as daily delivery of cash projections, overdraft and stale balance reports to Fund Managers to enable them to closely monitor their accounts cash levels.

Portfolio Health (Portfolio Control and Enterprise Business Solution)

• Subject matter experts in the IBOR record keeping system, provide support for client operations teams with any operational client queries.
• Client query support on complex data issues across Middle Office systems including use of SQL queries for researching issues and tracking data.

Account Services

• Responsible for supporting and coordinating a streamlined set up, maintenance and closure of portfolios across all State Street Middle Office systems and services.

End Client Reporting

• Perform analysis of reports to ensure they meet the clients requirements and escalate any potential issues to internal teams
• Prioritize and manage multiple reporting deadlines, maintain checklist to ensure all requirements have been met prior to the approving of reports.

In addition, individuals will be expected to:

• Interact with all Middle Office teams, including but not limited to Accounting, Corporate Actions, Trading, Performance.
• Build cooperative and professional internal/ external relationships achieving group and client goals, utilizing all available resources throughout Global delivery.
• Interact with clients in a service oriented manner in client implementations as well as business as usual, acting as the bridge between the business and the client.
• Participate in projects as required
• Remain familiar with back-up procedures when system applications and/or transmission problems arise.

Individual Contributor

• Display a culture of individual ownership of tasks to embed a clear sense of accountability in performing the role
• Ensure that the highest level of the Code of Conduct is displayed in your behavior.
• Provide appropriate management information as required to support business unit decision making
• Support the ‘Risk Excellence’ culture within the business
• Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations
• Industry relevant exams supported.

Authorization and Escalation:

The functionally specific VP/AVP/Officer Information Services India may delegate responsibility for functional processes to the respective Senior Associate, Associate 1 or 2 within Information Services India, Business Operations APAC-EMEA-NA in order to complete all daily tasks.

What we value

• Self-starter able to work and learn in a dynamic environment
• Excellent analytical skills.
• Good time management, organizational skills and a collaborative approach.
• Strong communication skills to audiences of different levels of seniority.
• SQL, Word, Excel, PowerPoint etc.
• Must be self-motivated, adaptable and show initiative in different circumstances and under pressure.
• Flexibility in working outside of your responsibilities and areas of expertise.
• Other: Flexible working hours may be required.

Education & Preferred Qualifications

• Graduate or Master degree preferred
• Visual basics will be added advantage
• Knowledge of order management systems, ideally CRD but not a must-have.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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