Payments Lifecycle Specialist

Description
Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.

As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.

Job responsibilities

• Ensure investigations and transactions are processed in accordance with documented procedures
• Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met.
• Analyze information to determine accuracy and completeness of data.
• Assist in the training/education of other members in job functions/procedures relating to the unit.
• Process any required back-up tasks relating to production, identifying ways to improve current work practices.
• Review, research and pass manual entries to resolve Funds transfer inquiries.
• Interact with Clients or Client Service team as and when required to provide or receive update on wire transfer inquiries.
• Work with minimum supervision and act on own initiative to identify tasks to be undertaken.
• Participate in the rotation of functions within the group ensuring no degradation to work flows.

Required qualifications, capabilities, and skills

• Graduate with good academic record.
• Experience and a working knowledge of various aspects of Payment Processing Operations.
• Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
• Excellent written & oral communication skills in English.
• Knowledge of working on Computers, MS Access, Excel, PowerPoint, and Word.

Preferred qualifications, capabilities, and skills

• 2 years of experience in a back-office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
• Working Knowledge of SWIFT & international payment conventions & practices is preferable.
• Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence