Principal Technical Program Manager, AFT Outbound & Flow

Location: Bengaluru, India

Description
Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and the processes that run the global network of fulfillment centers that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We use innovative technologies to simplify the process by taking advantage of materials handling automation, mathematical optimization, computer vision, robotics, and machine learning. Our highly scalable distributed systems are designed to handle billions of transactions a year.
Amazon Quick Commerce is scaling a new class of high-velocity, short-cycle fulfillment model, fed by distribution hubs that ensure placement and availability of inventory to match the business needs. Hubs introduce fundamentally new fulfillment patterns for perishable and non-perishable selection.
AFT is seeking a Principal Technical Program Manager to own the end-to-end technology roadmap for Quick Commerce Hub distribution. Operating at the intersection of ambiguity and scale, you will identify critical architectural gaps across portfolios, drive convergence and enable rapid Hub launches across IN, MENA, and other markets. You will work across AFT portfolios spanning Inbound, Outbound, Replenishment, Pick and partner with Amazon Now Product, Operations, SCOT, Robotics, Transportation, and other organizations to define investment priorities, standardization strategies, and innovation opportunities.
This high-visibility role requires complete independence, strong technical judgment, and the ability to influence senior leadership on architectural and business strategy. You will represent AFT in cross-organizational planning and reporting forums for these critical programs, provide clear and timely status including decisions, tradeoffs, and escalations, and ensure Hub is never the bottleneck to the Quick Commerce business.
Key job responsibilities
Your day-to-day responsibilities will include:
Strategic Portfolio & Roadmap Ownership

• Own the AFT OB technology roadmap for Quick Commerce Hub
• Drive Goals, Metrics and track delivery progress.

Complex Problem Solving in Ambiguous Domains

• Solve intrinsically complex problems
• Define technical requirements for new capabilities

Cross-Organizational Influence & Execution

• Coordinate across AFT Outbound and partner orgs (Amazon Now Product, Operations, Sortation, Robotics, SCOT, Transportation)
• Own joint execution mechanisms with Amazon Now: UAT and launch readiness, deployments

Leadership & Mentorship

• Mentor TPMs and engineers, participate in Principal TPM promotion assessments, and educate the TPM and engineering communities through internal conferences and knowledge sharing.

Basic Qualifications

• 8+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience owning/driving roadmap strategy and definition

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

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