Product analyst - SAP WM & Logistics

Job Description:

What are we looking for?

• Bachelor's degree in Information Technology, Supply Chain, Engineering, Business, or a related discipline.
• Relevant SAP, Warehouse Management, Logistics, or business analysis certification is preferred.
• Experience supporting Warehouse Management and Logistics business processes.
• Experience with enterprise Warehouse Management and Logistics solutions; experience with SAP ECC, SAP S/4HANA, SAP WM, SAP EWM, or comparable platforms is preferred.
• Experience gathering requirements and preparing functional and process documentation.
• Experience supporting testing, deployment, cutover, hypercare, and change-management activities.
• Experience working with business stakeholders, technical teams, and delivery partners.
• Experience supporting regional or global initiatives is preferred.
• Min 8 yrs of experience with core SAP WM & EWM Knowledge:
  
  
  • 2 End-to - End SAP WM/EWM implementation /Rollout experience with strong business process and configuration knowledge.
  • Organization Structure: Defining and mapping warehouse numbers, storage types, storage sections, picking areas, and storage bins.

• • Master Data Management: Configuring material masters, storage bin structures, hazard ratings, and capacity checks.

• • Warehouse Processes: Setting up internal routing, physical inventory procedures, replenishment strategies, and slotting/rearrangement, Batch management

• • Strategies: Advanced configuration of put away and picking strategies (e.g., FIFO, LIFO, fixed bin, large/small quantities).

• Partner with business stakeholders to understand operational needs, pain points, and improvement opportunities.
• Gather, analyze, document, validate, and manage business requirements.
• Translate business needs into functional specifications, user stories, acceptance criteria, and solution requirements.
• Support prioritization and refinement of enhancements, incidents, technical debt, and product backlog items.
• Conduct impact assessments and contribute to business cases for new initiatives.
• Facilitate workshops and stakeholder discussions to drive clear decisions and solution alignment.
• Convert user feedback and operational insights into product enhancements, backlog items, and continuous-improvement opportunities.
• Plan and support user workshops, demonstrations, feedback sessions, training, and adoption activities.
• Build strong relationships with warehouse, logistics, distribution, and business users to understand operational priorities and adoption barriers.

• Provide business-process and product expertise across Warehouse Management, Logistics Execution, Inventory, Distribution, and connected Supply Chain capabilities, independent of any single technology platform.
• Support inbound, outbound, inventory, shipping, receiving, and warehouse execution processes.
• Support process harmonization and adoption of enterprise and global standards where applicable.
• Identify opportunities for simplification, automation, control improvement, and better user experience.
• Support business process design aligned with enterprise, regional, and cluster operating requirements.
• Act as the functional subject matter expert for assigned WMS and Logistics capabilities.

• Support the AMEA DT CoE in driving solution consistency, governance, and functional best practices.
• Contribute to process standardization and template alignment across clusters and regional initiatives.
• Participate in solution reviews, design validation, and governance activities.
• Promote reusable solutions and help reduce unnecessary regional customization.
• Develop and maintain functional standards, playbooks, process documentation, and knowledge assets.
• Share lessons learned and reusable practices across projects, deployments, and sustainment teams.
• Contribute to capability building and continuous improvement within the CoE.
• Contribute to capability roadmaps by connecting business priorities, user needs, operational insights, technology opportunities, and enterprise direction.
• Evaluate relevant AI, analytics, Copilot, digital-assistant, and emerging-technology opportunities in partnership with business and technology teams, aligned with enterprise standards and responsible-use requirements.
• Identify and assess automation opportunities across warehouse, logistics, inventory, and distribution processes, and support benefit definition and tracking.
• Ensure documentation, knowledge transfer, and reusable CoE assets are completed and maintained across projects, deployments, releases, and sustainment.
• Develop and maintain business process flows, functional specifications, solution documentation, work instructions, training materials, test assets, support runbooks, and knowledge articles.

• Participate in regional, global, and transformation initiatives.
• Support discovery, fit-gap assessments, solution evaluations, and estimation activities.
• Contribute to solution design, configuration validation, and deployment-readiness assessments.
• Coordinate and support system integration testing, user acceptance testing, regression testing, and defect resolution.
• Support cutover planning, data readiness, go-live, hypercare, stabilization, and transition to sustainment.
• Work with Deployment Managers and business teams to support adoption and operational readiness.
• Coordinate with delivery partners and project teams throughout the delivery lifecycle.
• Support business readiness, stakeholder alignment, communication, training, and adoption planning through deployment and stabilization.
• Assess business, process, data, integration, control, and user impacts associated with regional, global, and transformation initiatives.
• Support business integration and process harmonization across clusters, regions, enterprise platforms, third-party logistics providers, and connected Supply Chain capabilities.

• Support Level 2 and Level 3 functional issue resolution within the agreed support model.
• Analyze recurring incidents and problems to identify root causes and long-term corrective actions.
• Support release planning, change assessment, and change-management activities.
• Monitor solution health and identify opportunities to improve performance, control, reliability, and user experience.
• Drive continuous improvement and automation opportunities using operational and business insights.
• Ensure effective transition of project deliverables into steady-state support with clear documentation and ownership.

• Collaborate with Product Owners, Solution Architects, BRMs, Deployment Managers, CoE colleagues, business teams, and delivery partners.
• Support integration activities involving warehouse and logistics processes.
• Work with adjacent capabilities including Materials Management, Sales & Distribution, Production Planning, Quality Management, and Transportation solutions.
• Participate in cross-functional, regional, global, and integration initiatives as required.
• Ensure process and solution decisions remain aligned across integrated Supply Chain capabilities.

Mars is a family-owned business with more than 150,000 Associates globally, making diverse products and offering services for people and pets.