Product Manager - Transaction Banking

Position Title

Assistant Vice President (AVP) – Product Manager, Global Transaction Services (GTS) Cash Management

Role Purpose

The Product Manager will be responsible for managing and enhancing Cash Management products across corporate, SME, and multinational client segments. The role involves driving product strategy, revenue growth, digital adoption, client acquisition, portfolio management, and end-to-end product lifecycle management while collaborating with business, operations, technology, compliance, and sales teams.

Key Responsibilities

• Drive product strategy, commercialization, and portfolio growth for Cash Management products including collections, payments, virtual accounts, liquidity solutions, and digital banking offerings.
• Identify market opportunities, customer requirements, and industry trends to develop innovative transaction banking solutions.
• Manage the complete product lifecycle, including product design, pricing, launches, enhancements, and rationalization.
• Partner with Sales, Relationship Managers, and Coverage teams to increase product penetration, customer acquisition, and fee income.
• Monitor product profitability, volumes, utilization, and revenue performance against business targets.
• Collaborate with Technology and Operations teams to implement digitization initiatives and improve client experience.
• Ensure compliance with regulatory guidelines, risk frameworks, and internal governance requirements.
• Engage with clients to gather feedback, understand evolving transaction banking needs, and develop customized solutions.
• Prepare business cases, product MIS, portfolio analytics, and management presentations for senior stakeholders.
• Support strategic projects related to cash management transformation, API banking, host-to-host connectivity, and digital payment ecosystems.

Desired Candidate Profile

• 8-12 years of experience in Transaction Banking, Cash Management, Product Management, Corporate Banking, or Payments.
• Strong understanding of collections, payments, liquidity management, digital banking, and transaction banking products.
• Experience in product development, commercialization, and stakeholder management.
• Strong analytical, financial, and project management skills.
• Knowledge of regulatory requirements, cash management ecosystems, and corporate banking processes.
• Excellent communication and client-facing skills.

Educational Qualifications

• MBA / PGDBM from a reputed institute preferred.
• Graduate in Commerce, Finance, Economics, Engineering, or a related discipline.

Key Success Metrics

• Revenue and fee income growth.
• Product adoption and portfolio expansion.
• Digital transaction volumes and client activation.
• Successful product launches and enhancements.
• Customer satisfaction and retention.
• Regulatory and risk compliance adherence.

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