RCM Payment Posting Specialist

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”

• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties

• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

Job Description

RCM Payment Posting Specialist

Location: Hyderabad

Job Type: Individual Contributor

Reports to: Kirstin Noel

Our Mission

To place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform.

Our Vision

A world where the software ModMed builds increases medical-practice success and improves patient outcomes.

Our Core Values

• Create customer delight.
• Save time.
• Innovate boldly, then make things happen.
• Align passion with purpose.
• Think big. Have fun. Do good.

Job Summary

At ModMed, we are looking for a Payment Posting Specialist to join our inaugural "Seed Team" in India. You will be a vital link between our daily operations and our future, working closely with the RCM Automation Team and RCM Lab to demonstrate current workflows and test groundbreaking new processes. Your expertise will ensure that as we scale and automate, we maintain the highest standards of accuracy and efficiency for our providers.

Primary Duties & Responsibilities

• Payment Posting & Reconciliation : Post payments and reconcile cash accurately according to defined ModMed processes.
• Process Demonstration & Testing : Partner with Automation and RCM Lab teams to demonstrate existing workflows. Actively support User Acceptance Testing (UAT) for new processes, providing critical insights and observations
• Credit & Refund Management : Process credit refunds following established protocols.

• Mentorship & Quality Support : Handhold and support newer team members to improve their functional knowledge, productivity, and quality.

• Quality Assurance : Perform self-audits to ensure all deliverables meet strict quality standards.

• Cross-Functional Collaboration : Work closely with other RCM teams to share insights and align on instructions.

Job Requirements & Qualifications

Minimum Requirements

• Education: Bachelor’s Degree.
• Experience: At least 1- 2 years of experience in RCM Payment Posting and related front-end functions (Credits, Rejections, etc.).
• Technical Skills: * Deep knowledge of Payment Posting, Credit Refunds, and Rejection processes.
• Ability to post payments from both Electronic and Paper Remits with 99% accuracy.
• Shift Flexibility: Must be able to work the India night shift for the first 2–3 months before transitioning to the day shift.
• Compliance: Ability to meet all HIPAA and ModMed compliance standards

Preferred Qualifications

• Field of Study: Bachelor’s degree in Finance or Commerce
• Certifications: Quality certification, such as a Six Sigma Green Belt

Leading ModMed Competencies

• Accountability: Holds self and others accountable to deliver successful outcomes.
• Agility: Embraces change as a growth opportunity and adapts to new challenges.
• Business Savvy: Understands our industry and applies knowledge to impact the organization positively.
• Communication: Expresses ideas clearly to build trust and collaborate effectively across countries

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.

We do not:

• Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;

• Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or

• Conduct hiring via informal messaging apps or personal email IDs.

All official communication is made only through verified channels, our website, and recognised recruitment platforms.

We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at hrcompliance@modmed.com .

ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.