1–5 years
Chennai
Not stated
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Role at a glance
You will
Follow up with customers for overdue EMI payments through calls, field visits, emails, and other collection channels. Monitor assigned delinquent accounts and prioritize recovery actions based on aging buckets. Negotiate repayment plans and settlements within approved guidelines.
Experience
1–5 years
Education
Bachelor's degree
Job description
Description
Key Responsibilities
Follow up with customers for overdue EMI payments through calls, field visits, emails, and other collection channels.
Monitor assigned delinquent accounts and prioritize recovery actions based on aging buckets.
Negotiate repayment plans and settlements within approved guidelines.
Conduct customer visits for collection and verification purposes.
Coordinate with sales, credit, operations, and legal teams for resolution of overdue cases.
Ensure compliance with regulatory guidelines and internal collection policies.
Maintain accurate records of customer interactions, recovery efforts, and collection status.
Identify early warning signals and recommend preventive measures for potential defaults.
Required Skills
Graduate in any discipline.
1–5 years of experience in collections, recovery, field collections, or financial services.
Experience in Commercial Vehicle, Auto Loan, Construction Equipment, LAP, or Retail Asset recovery preferred.
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Job market insights
Most Accounting & Finance Jobs posts in Chennai ask for 1–3 years of experience (44% of 88 that say).
Hiring most for Accounting & Finance Jobs in Chennai
U.S. Bank 10 open jobs Standard Chartered Bank 9 open jobs Kotak Mahindra Bank 7 open jobs
From live job posts on CoreHRx, updated 2 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
Questions about this job
How much experience does this job need? The post asks for 1–5 Yrs experience.
Where is this job based? In Chennai.
What kind of job is this? It is a full time job.
How do I apply? You apply on Kotak Mahindra Bank's website. CoreHRx takes you there after you sign in.
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Questions you may be asked
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