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Location: Gandhidham, India
**Job Title**
Relationship Manager - ECG
**Business Unit**
Emerging Corporate Group (ECG)
**Reporting To**
Unit Head / Team Lead
**Job Function and Role Type**
Sales, Individual Contributor, Moderate Travel
**Version No**
2.0
**Job Purpose**
Build and manage relationships with new and existing clients to ensure income generation through the sale of appropriate asset and liability products.
**Key Responsibilities**
**Portfolio Management**
Achieve business targets on volumes and profitability for ECG customers; Conduct monthly reviews with product groups and supervisors to enhance product penetration; Monitor account performance and manage portfolio reviews, including exits, line reductions, and recovery; Track performance against budgets and update CRM systems with client call details.
**Increased Product Penetration**
Identify wallet share opportunities for existing and potential NTB customers; Develop strategies for product penetration and cross-sell all bank products.
**Operations & Processes**
Ensure adherence to management guidance and regulatory compliance, including KYC/AML tracking; Complete pre- and post-disbursement documentation and manage deferrals; Conduct timely credit appraisals and recommend credit limits.
**Client Management & Servicing**
Engage in structured client calls with existing and prospective clients; Build relationships with internal and external customers to ensure client satisfaction; Address customer pain points and collaborate with support functions to improve processes; Interact with promoters and senior management to strengthen client relationships.
**Intra Bank Coordination & Communication**
Collaborate with team members and support their initiatives; Coordinate with various bank departments to gain insights and drive cross-sell opportunities.
**Education:**
Graduation required; MBA or CA preferred.
**Certifications:**
MBA, CA.
**Key Competencies**
Sales and influencing skills, banking product and process knowledge, client handling skills, planning and organizing skills, knowledge of competition and financial industry trends.
**Major Stakeholders**
Customers, Operations, Credit, ECG Product Team.
## Skills
Refer to the Job Description
Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.
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In Nashik.
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