Senior Analyst 2, Billing

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is looking for a Senior Analyst – Billing with a strong O2C Billing background to join our growing and dynamic organization. This position will report to the Billing Lead. The candidate will be required to interact with cross functional teams. The candidate is also expected to support team in the monthly and quarterly close. We seek a strong team player who is willing to go extra mile and thrive in a fast-paced environment. This role will be a key part of the successful growth of the Billing team, located in our office in Pune, India.

What You’ll Do:

• Ensure accurate and timely processing of Sales orders & invoices
• Address and solve client questions and issues through tickets
• Understand and work on credit and rebill process
• Work with cross functional teams to resolve queries
• Following company guidelines, billing procedures to ensure compliance
• Resolving any errors or discrepancies with customer billing, or billing reports
• Manages monthly closing of financial records and posting of month end information
• Assisting the accounting department with the preparation of financial reports
• Assisting with major initiatives and process improvement projects
• Manages process documentation
• Ad hoc projects, as deemed necessary

What You’ll Need:

• Commerce graduate/Postgraduate / MBA Finance
• 4-6 Years of Experience in O2C Billing and Sales Order review
• Sound Accounting knowledge and understanding.
• High degree of attention to detail
• Good knowledge of MS Office Suites
• Understanding of ERP. NetSuite and SFDC experience are preferred
• Excellent communication skills are a must with a good command over written and spoken English
• Experience with a “Shared Resource Centre” or “Global Business Services” will be a big plus
• A self-starter and a team player
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Location: Kharadi, Pune (Work from Office)

Shift Time: 5:00PM – 2:00 AM IST

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks.

We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team.