Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Your Role:
As a Senior Commvault Backup Administrator, you will be responsible for the day-to-day administration, monitoring, support, and optimization of enterprise backup and recovery environments. You will ensure the reliability, availability, and compliance of backup services while supporting restore requests, incident resolution, capacity management, and continuous improvement initiatives across enterprise infrastructure environments.
What Will You Do:
- Administer and support enterprise Commvault backup environments, including backup policies, schedules, storage policies, retention settings, and client management.
- Monitor backup operations, identify failures and performance issues, and ensure timely resolution in accordance with service level agreements.
- Execute, validate, and communicate backup recovery and restore activities, including file, folder, virtual machine, and application restores where applicable.
- Support onboarding and offboarding of backup clients, including agent deployment, prerequisite validation, backup configuration, and verification activities.
- Participate in incident, problem, and change management processes, including troubleshooting, root cause analysis, and implementation of corrective actions.
- Perform routine platform health checks, capacity monitoring, housekeeping activities, and maintenance of operational documentation.
- Ensure compliance with backup retention policies, audit requirements, governance standards, and business continuity requirements.
- Collaborate with infrastructure, application, storage, security, and operations teams to maintain service reliability and improve backup operational efficiency.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience:- 5+ years of experience in enterprise backup and recovery operations, with strong hands-on experience administering Commvault Backup & Recovery environments.
- Proven experience managing Commvault policies, schedules, storage policies, client configurations, backup operations, and recovery processes.
- Strong understanding of backup and disaster recovery concepts, including RPO, RTO, retention policies, incremental backups, synthetic full backups, and deduplication.
- Working knowledge of Windows and Linux server environments and their backup and recovery requirements.
- Experience performing backup monitoring, troubleshooting, incident management, restore validation, and operational support activities.
- Familiarity with enterprise infrastructure environments, including storage platforms, virtualization technologies, and application backup requirements.
- Experience working within ITIL-based service management frameworks, including Incident, Problem, and Change Management processes.
- Strong analytical, documentation, communication, and stakeholder management skills, with the ability to work effectively in production support and on-call environments.
Preferred Professional and Technical Expertise:- Experience supporting large-scale enterprise Commvault environments across distributed infrastructures.
- Knowledge of virtualized environments such as VMware and Hyper-V, including backup and recovery operations.
- Exposure to cloud-based backup solutions and hybrid infrastructure environments.
- Experience with backup reporting, automation, capacity planning, and operational process improvements.
- Relevant Commvault, backup, infrastructure, or ITIL certifications preferred.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
