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Role at a glance
You will
Manage and resolve Linux and Kubernetes incidents, service requests, and change requests within SLA.
Troubleshoot Linux OS issues, including CPU, memory, disk, networking, file systems, and service failures.
Monitor infrastructure and cluster health using monitoring and logging tools, responding promptly to alerts.
Experience
1–3 years
Education
Bachelor's degree
Must-have skills
DockerGrafanaKubernetesLinuxPrometheusServiceNow
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Job description
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Broad outline of the Role
Responsible for managing Linux and Kubernetes infrastructure by handling incidents, service requests, changes, and operational activities while ensuring SLA compliance.
Diagnose and resolve technical issues, maintain platform availability, perform routine maintenance, and support production environments.
Collaborate with Platform, Network, Storage, Security, and Application teams to ensure timely issue resolution and seamless service delivery.
Minimum Qualifications & Experience
Graduate with 1-3 years of experience
Other Knowledge & Skills
Strong expertise in Linux administration, Kubernetes cluster management, and container technologies (Docker/containerd).
Proficient in troubleshooting Linux, Kubernetes, networking, storage, and application issues, with strong RCA skills.
Experience with monitoring tools (Prometheus, Grafana, ELK) and ITSM/ticketing tools ServiceNow.
Good understanding of security best practices, patch management, Kubernetes upgrades, and cross-functional collaboration.
Key Responsibilities
Manage and resolve Linux and Kubernetes incidents, service requests, and change requests within SLA.
Troubleshoot Linux OS issues, including CPU, memory, disk, networking, file systems, and service failures.
Monitor infrastructure and cluster health using monitoring and logging tools, responding promptly to alerts.
Perform Linux patching, Kubernetes upgrades, node rollouts, and routine maintenance activities with minimal downtime.
Collaborate with Platform, Network, Storage, and Application teams to resolve complex technical issues.
Support security and compliance activities, including user access management, certificate renewal, vulnerability remediation, and configuration hardening.
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Questions you may be asked
Tell me about yourself.
Explain the four pillars of object-oriented programming.
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