Senior Movement Operations Associate

Location: New Delhi, India
Department: Operations

The Senior Movement Operations Associate will be responsible for supervising movement operations activities in the field, including supporting field activities, coordinating services, assisting beneficiaries, and resolving operational issues.

Responsibilities:

• Participate in day-to-day implementation of beneficiary-facing movement operations activities
• Supervise teams of staff undertaking beneficiary-facing activities
• Oversee field support activities relating to IOM's movement operations
• Coordinate transportation of beneficiaries to and from designated consolidation points
• Ensure timely and appropriate provision of food and other essential items to beneficiaries
• Coordinate cases or individuals with special needs or equipment
• Oversee pre-departure formalities such as processing of travel documents and exit permits
• Provide selection mission support, interpretation services, and visa application assistance
• Liaise with other teams and units in IOM Country Office and with external partners
• Coordinate with administrative heads, relevant units, partners, and vendors when unexpected issues arise
• Assist with financial activities related to movement operations
• Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases
• Undertake duty travel as needed to participate in meetings and trainings
• Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities

Qualifications:

• High school diploma with seven years of work experience; or Bachelor's degree in social science, International Relations, Regional Studies or a related field with five years of relevant work experience
• Prior Movement Operations, transportation-related and/or management experience is strongly preferred
• Experience with supervising multiple teams, communicating with beneficiaries and external partners, handling issues in other countries in the Region, handling complex cases and workflow, and filling management-level roles