Senior Professional Services Engineer (PL/SQL, BFSI)

Location: India - Pune
Department: Actimize - Services - Americas

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a talented and motivated Senior Professional Services Engineer to join our NiCE Actimize Professional Services team. This is a customer-facing role focused on delivering and implementing financial crime prevention solutions for leading global financial institutions. You will play a key role in configuring, customizing, and deploying Actimize solutions across domains such as AML, Fraud Prevention, and Trading Compliance. You are someone who enjoys working on complex enterprise applications, understands backend systems, and thrives in solving customer challenges.

If you are passionate about building impactful solutions, working in a global environment, and pushing your limits—then come be a part of NiCE Actimize.

How will you make an impact?

• Develop, configure, and customize Actimize solutions based on design specifications
• Participate in end-to-end implementation lifecycle including requirement analysis, design, build, and deployment
• Work closely with Architects, Business Analysts, and cross-functional global teams
• Interface with customers to understand business requirements and deliver tailored solutions
• Implement and configure new applications and set up environments
• Deploy solutions and support production issues, including troubleshooting functional problems
• Collaborate with R&D, Professional Services, and Support teams
• Build tools and utilities to improve engineering productivity and delivery efficiency
• Ensure adherence to enterprise software standards and best practices
• Work independently on complex tasks with high attention to detail
• Support customers across different time zones and occasionally work on-site

Have you got what it takes?

• 4–8 years of relevant experience
• Strong experience in enterprise application development / implementation
• Hands-on experience with SQL, PostgreSQL / MS SQL Server and large datasets
• Strong understanding of application architecture and workflows
• Experience working in complex database environments
• Exposure to Unix/Linux environments and command-line operations
• Familiarity with AWS ecosystem (EC2, S3) and cloud-based deployments
• Knowledge or exposure to Kubernetes, Docker, and containerized environments
• Strong analytical, troubleshooting, and debugging skills
• Understanding of secure coding, scalability, and multi-user systems
• Experience working in Agile / Waterfall models in a matrix organization
• Excellent written and verbal communication skills
• Strong problem-solving mindset with ability to work independently

You will have an advantage if you also have:

• Experience with Actimize product development / configuration
• Background in Professional Services / Implementation roles
• Exposure to Financial Services / Compliance / AML / Fraud domains
• Experience working in global delivery environments
• Awareness and practical usage of AI tools for productivity improvement
  
  

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11671
Reporting into: Tech Manager
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.