Serialization Coordinator

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Division

Piramal Critical Care

Piramal Critical Care (PCC), a business unit of Piramal Pharma, is the fourth-largest producer of inhaled anesthetics and a global player in hospital generics. We are motivated by our vision of commitment to delivering critical care solutions for patients and healthcare providers across the globe while achieving sustainable and profitable growth for all the stakeholders.

PCC maintains a wide presence across the US, Europe, and more than 100 countries across the globe. Its rich product portfolio includes Inhalation Anesthetics such as Sevoflurane, Isoflurane and Halothane as well as Intrathecal Baclofen therapy, for spasticity management.

PCC has a strong manufacturing and process development experience with wholly-owned, state-of-the-art manufacturing facilities in the United States and India, inspected periodically by the US FDA and the UK MHRA and other regulators. The strategic locations of our facilities help us supply high-quality products around the world, timely at optimal costs.

For more details, please visit https://www.piramalcriticalcare.com/global/

Job Title

Serialization Coordinator

Job Description

Serialization Coordinator - Serialization is responsible for serialization compliance of all PCC products being sold globally. He/she is responsible for serialisation-related systems from level 1 through 5, with level 1 being Optel line systems and level 5 being the ICH system and their readiness to comply with current and upcoming serialization reporting requirements. He/she will be responsible for the assignment of 1D barcodes and Serialization master data to PCC products globally. He/ She will coordinate the serialization team members with respect to day-to-day operations, including supporting the internal & external/CMO packaging line system, and supporting the logistics team to ensure uninterrupted supply of PCC products globally. Coordinate all ongoing department initiatives, including but not limited to new CMO or product integration, reporting data as per country-specific requirements, and system upgrades for Optel line & ATTP systems as required. Ensure serialization systems and product readiness related to upcoming Serialization regulations and reporting requirements.

QUALIFICATION:

Bachelor's in Engineering / Graduate/ Postgraduate/ master’s in Business Administration with relevant experience in serialisation technology and business operations.

RELEVANT EXPERIENCE:

· Overall 8+ years of experience with a minimum 4-5 years’ experience on SAP ATTP or other serialisation systems.

· Must have 01 greenfield end-to-end ATTP Implementation, 02-03 Upgrade projects, and good experience managing day-to-day operations support on serialisation processes

· Should have at least 3-4 years’ experience in core SAP technologies, e.g. S4/HANA SAP SD/MM/WM/EWM Modules

· Should have strong knowledge on GS1 standards e.g., GTIN, NTIN, GLN, SGTIN

· Should have a strong understanding of XML file-based data exchange and sound analytical skills on xml

· Develop, enhance, and maintain SAP ABAP programs, reports, interfaces, forms, enhancements, and custom objects.

· Develop and support RICEF objects including Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows.

· Work with BAPIs, RFCs, IDocs, Web Services, OData, APIs, and Proxy interfaces.

· Analyse and resolve production issues related to custom ABAP developments and interfaces.

· Perform debugging and root-cause analysis across SAP S/4HANA and integrated systems.

· Develop and support enhancements related to SAP ATTP serialization and regulatory processes.

· Follow SAP development standards, code review processes, and documentation requirements.

Key Roles and Responsibilities: -

· Guide the packaging and master data team to ensure data assignment to the correct packaging level and ensure accuracy of the data.

· Guide the team to troubleshoot any failed EPCIS events /messages and identify the root cause.

· Work with the Serialisation team, IT team and the Packaging team to resolve the issue per the defined SLA

· Coordinate with site logistics and 3PL teams regarding any order shipment EPCIS data transmission-related issues.

· Need to coordinate with teams from different time zones and ensure issues are resolved.

· Need to work with QA and Logistics on any EMVO / NMVO reporting out activity and ensuring all shipment data is reported successfully before outbound shipments happen.

· Coordinate with the RA team and relevant stakeholders for all the new master data generation for serialization

· Prepare regular reports and maintain key metrics regarding serialization and the EPCIS system.

· Prepare training plan, processes and provide guidance to site users regarding the day-to-day system-related activity.

· Be point of contact for users, SCM, Commercial, QA, Logistics and Packaging for system related issues

· Should be flexible working on different time zone as PCC business is spread across geography

· Should have good communication and experience managing global stakeholders

· Should kno upcoming serialization regulations

· Should be capable to design and develop the serialization solution and implementing it on ATTP, ICH systems as per newly introduced serialization regulations

· Should be able to identify the process improvement area in existing processes and in system design, should be able to collaborate with team to drive and implement the changes on SAP ATTP system