₹14L – ₹25L a year estimatetypical for IT Jobs in Bangalore, 308 posts
Posted 5 days ago Last checked 3 hr ago
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Role at a glance
You will
Set and govern service delivery and operations standards
Assure operational performance across a multisourced ecosystem
Drive service automation and operational productivity
Education
Bachelor's degree
Must-have skills
Delivery Management
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Job description
Location: Bengaluru Department: IT
We are looking for a Service Owner to define, monitor, and govern operational service standards, service management practices, and quality expectations for a defined Technology platform or capability area. The role ensures GSK retains clear ownership of service outcomes across a largely outsourced and multisourced ecosystem.
Key Responsibilities:
Set and govern service delivery and operations standards
Assure operational performance across a multisourced ecosystem
Drive service automation and operational productivity
Requirements:
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Technology Management, or a related discipline
Significant experience in technology service ownership, service delivery management, platform operations, service governance, or operational assurance within a complex global organization
Experience working in outsourced or multisourced technology environments, governing partner delivery against standards, controls, and measurable service outcomes
Preferred Skills:
Service ownership and operational governance
Multisourced delivery assurance
Cloud and infrastructure service ownership
ITIL 4 / SIAM fluency and full service lifecycle management
Service performance analytics
Automation-first operations and responsible AI
Influence and judgement in a regulated environment
Most IT Jobs posts in Bangalore ask for 3–6 years of experience (41% of 3345 that say).
Hiring most for IT Jobs in Bangalore
Trigent Software Private Limited165 open jobs
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Jobs asking for Delivery Management in Bangalore also ask for
Agile38%
AWS24%
Scrum19%
Risk Management19%
Stakeholder Management19%
From live job posts on CoreHRx, updated 5 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
Questions about this job
What is the salary for this Service Owner job?
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹14L – ₹25L a year (typical for IT Jobs in Bangalore, 308 posts).
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