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Service Owner

GlaxoSmithKline (GSK)

Full time
Location
Bangalore
Work mode
Not stated
Salary
₹14L – ₹25L a year estimatetypical for IT Jobs in Bangalore, 308 posts
Posted 5 days ago Last checked 3 hr ago

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Role at a glance

You will
  • Set and govern service delivery and operations standards
  • Assure operational performance across a multisourced ecosystem
  • Drive service automation and operational productivity
Education
Bachelor's degree
Must-have skills
Delivery Management

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Job description

Location: Bengaluru
Department: IT

We are looking for a Service Owner to define, monitor, and govern operational service standards, service management practices, and quality expectations for a defined Technology platform or capability area. The role ensures GSK retains clear ownership of service outcomes across a largely outsourced and multisourced ecosystem.

Key Responsibilities:

  • Set and govern service delivery and operations standards
  • Assure operational performance across a multisourced ecosystem
  • Drive service automation and operational productivity

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Business Technology Management, or a related discipline
  • Significant experience in technology service ownership, service delivery management, platform operations, service governance, or operational assurance within a complex global organization
  • Experience working in outsourced or multisourced technology environments, governing partner delivery against standards, controls, and measurable service outcomes

Preferred Skills:

  • Service ownership and operational governance
  • Multisourced delivery assurance
  • Cloud and infrastructure service ownership
  • ITIL 4 / SIAM fluency and full service lifecycle management
  • Service performance analytics
  • Automation-first operations and responsible AI
  • Influence and judgement in a regulated environment

Key skills

Required

Delivery Management

Job market insights

21active Delivery Management jobs in Bangalore
₹14L – ₹25L advertised yearly salary for IT Jobs in Bangalore (middle half of 308 posts that show a salary; median ₹19L)
31 more open jobs at GlaxoSmithKline (GSK)

Most IT Jobs posts in Bangalore ask for 3–6 years of experience (41% of 3345 that say).

Hiring most for IT Jobs in Bangalore

  • Trigent Software Private Limited165 open jobs
  • Bosch Group164 open jobs
  • Brillio113 open jobs

Jobs asking for Delivery Management in Bangalore also ask for

  • Agile38%
  • AWS24%
  • Scrum19%
  • Risk Management19%
  • Stakeholder Management19%

From live job posts on CoreHRx, updated 5 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

What is the salary for this Service Owner job?

The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹14L – ₹25L a year (typical for IT Jobs in Bangalore, 308 posts).

Where is this job based?

In Bangalore.

What kind of job is this?

It is a full time job.

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