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The Account Service Representative manages an assigned portfolio of accounts. Proper management ensures prompt receipt of payment and resolution of aged receivables, while adhering to outlined policies and procedures. Seeking qualified candidates to enter this role with the ability and desire to build upon their skills and grow into higher level roles within the company.
● Manage monthly assigned accounts receivable portfolio, by contacting new and delinquent customers to discern cause of non-payment resolution of issues and to facilitate payment.
● Utilize High Radius as the primary tool for managing the collection worklist, driving outreach and due diligence efforts to clients.
● Ensure account’s revenue days sales outstanding (DSOs) is minimized and company cash position is maximized by ensuring prompt payment by customers, achieving monthly cash collection goal and mitigating exposure to bad debt.
● Identify high-risk accounts and escalate to Supervisor/Manager of Collections, as necessary.
● Identify quality issues contributing to delinquent balances and initiate resolution.
● Develop an individual action plan, contributing to company profitability, focusing on A/R business result improvement.
● Maintain detailed documentation of all events within the High Radius database, including conversations, contacts, and any discrepancies.
● Prioritize and maintain an assigned portfolio of accounts using the High Radius tool.
● Work directly with customers to improve processes, collect cash, and enhance relationships.
● Maintain a high level of customer service, internally and externally.
● Perform reconciliations as required to support contractual and/or process requirements.
● Work with the Credit team and Billing Specialist to resolve discrepancies with payment terms and billing issues on invoices.
Shift Timings:
Education & Qualifications (Required and Preferred):
Organizational Structure:
Job Title this position reports: Supervisor, Collections
Job Titles directly reporting to this position: None
Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.
From live job posts on CoreHRx, updated 11 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹4.8L – ₹13L a year (typical for Accounting & Finance Jobs in India, 286 posts).
It is a full time job.
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