Specialist, Talent Solution Delivery, Enterprise

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Role: GBS NAM MSP Specialist
Responsible for client facing and stakeholder support of the MSP process for our strategic client partnerships. Successful candidates will have a strong MSP knowledge, superior communication skills, be process driven, and have a keen attention to detail.

Key Responsibilities:

• Create, update, and close VMS requisitions and guide hiring managers through front-end MSP processes.
• Coordinate pre-boarding tasks, including shortlisting, interviews, work orders, and background checks.
• Manage the end-to-end worker lifecycle, including onboarding, contract extensions, and offboarding.
• Process timesheets, expense approvals, and invoice validations in the VMS.
• Clean and maintain VMS data to ensure accurate supplier/candidate files and compliance records.
• Manage the team mailbox to promptly resolve queries from vendors and internal stakeholders.
• Generate basic operational reports to track worker statuses.
  

Work Experience:

• 2-3 years of experience in MSP/Contingent workforce required
• RFO or SAP Fieldglass experience is mandatory
  

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills
  Proficient with Microsoft Office tools and Google Suite
• Strong Excel and Google software skills
• Strong stakeholder management
• Excellent organizational, and time management skills
• Possess strong interpersonal skills
• Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization
• Possess strong problem solving skills
• Detail oriented with a concern for quality expressed by continually initiating system and process improvements
• Results oriented
• Ability to work as a team or with minimal supervision
• Ability to interact and communicate with all levels of staff and management
• Demonstrates critical thinking, analytical and problem solving abilities

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.