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Location: Hyderabad, India
Description
Supply Chain Optimization Technologies (SCOT) org is looking for Support Engineer to join the Long-Term Forecasting and Planning Team. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We own highly scalable services that power worldwide customer demand, inventory, and cube forecasting. Your work will drive inventory and cube plans for millions of products across Amazon’s global fulfillment network and influence multi-billion-dollar build decisions. This program is building a brand-new forecasting platform that delivers coherent, accurate, global-scale predictions.
We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth.
Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work. Support Engineers also develop tools and automation to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in growth and have passion to develop tools at large scale, this is the opportunity for you.
About the team
We are the LTPF team under Supply Chain Optimization Technologies (SCOT). SCOT is the name of a complex group of systems designed to make the best decisions when it comes to forecasting, buying, placing, and shipping inventory. Functionally these teams work together to drive in-stock, drive placement, drive inventory removal and manage the customer experience.
Basic Qualifications
Preferred Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.
Most Customer Services Jobs posts in Hyderabad ask for 1–3 years of experience (40% of 55 that say).
From live job posts on CoreHRx, updated 14 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
The post asks for 2 Yrs experience.
In Hyderabad.
It is a full time job.
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