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Location: Mumbai; Hyderabad, India
**Job Description:**
**About Us**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Global Business Services**
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
**Process Overview\***
KYC team ensures an environment where particular client is complying with the CDD (Client Due Diligence)guidelines. They perform the checks on the population managed by On-boarding teams globally and are responsible to have most updated documentation / information updated for clients maintaining relationship with Bank of America
**Job Description\***
The purpose of the job is to report and analyze data around completeness and accuracy of the “Know Your Customer” data and information that is collected on our clients and to ensure compliance with Anti-Money Laundering policies and procedures. In addition, this job is to insure that the proper Risk related activities are preformed based on the analysis of that client data and in accordance with AML policies. This information is critical in our efforts to comply with internal risk avoidance efforts and external compliance requirements.
**Responsibilities\***
Use Customer Identification Program (CIP)-Customer Due Diligence CDD procedures, existing and newly self-sourced documents and data in the system of record (SOR), to perform Document Gap Analysis (DGA) to identify all documents/requirements needed to Refresh client
Update the requirement with results of DGA and capture outstanding information / documents required from client owner or client
Co ordinate with Client Outreach Specialist (COS), client owner or client owner delegate for client Outreach
Engage outreach employee when additional clarification on satisfying requirements is requested, and follow- up when requirements are not received
Review client documents for accuracy & completeness to ensure they satisfy KYC requirements per the jurisdiction & business type
Execute Enhanced Due Diligence (EDD) on high risk client types- Money Service Businesses (MSB)s, Third Party Payment Processors (TPPP), Correspondent Banks, Casinos, Banknotes, and Charities and Non-Governmental Organizations (CNGO):
Manage client clarifications. Review procedures or standards regarding issues from client responses in order to resolve
Work with the regional stakeholders confirming Laws, Rules, and Regulation (LRR) impact for the business, products, clients and/or processes
**Requirements\***
**Education\***
Graduate any stream
Certifications If Any
AML certification desired
**Experience Range\***
3-5+ years
**Foundational skills\***
Knowledge on AML KYC & basics of Client due diligence
Knowledge on Banking & markets
Basic Understanding of Enhanced due diligence
Strong Communication Skills
Good Email Writing Skills
**Desired skills**
Familiarity with Global Banking and market products an advantage Knowledgeable of regulatory environment, risk framework, policies & standards.
Technical skills in excel
**Work Timings\***
07:30 AM to 22:30 PM (depending on the geography supported)
**Job Location:**
Mumbai & Hyderabad
At [Bank of America](http://about.bankofamerica.com/en-us/index.html?bcen=8a6b#fbid=fzqgXJmV1Bw), we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
[**Partnering Locally**](http://about.bankofamerica.com/en-us/partnering-locally.html?bcen=8a6b#fbid=fzqgXJmV1Bw)
Learn about some of the ways Bank of America is making a difference in the communities we serve.
[**Global Impact**](http://about.bankofamerica.com/en-us/global-impact.html?bcen=8a6b#fbid=fzqgXJmV1Bw)
Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.
[**Opportunity and Inclusion**](https://about.bankofamerica.com/en/working-here/opportunity-inclusion?bcen=8a6b#fbid=fzqgXJmV1Bw)
Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.
[**Our Values**](http://about.bankofamerica.com/en-us/our-story/our-values.html?bcen=8a6b#fbid=fzqgXJmV1Bw)
Learn about our four values that represent what we believe.
Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.
Most IT Jobs posts in Mumbai ask for 3–6 years of experience (49% of 427 that say).
From live job posts on CoreHRx, updated 5 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹11L – ₹27L a year (typical for IT Jobs in Maharashtra, 114 posts).
The post asks for 3–5 Yrs experience.
In Mumbai, Hyderabad (on-site).
It is a full time job.
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