Vice President, IT Infrastructure & Operations

Location: Bangalore, India

Job Description

At Infoblox, every breakthrough begins with a bold “what if.”
What if your ideas could ignite global innovation?
What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.

In a world where you can be anything, Be Infoblox.

Vice President, IT Infrastructure & Operations

We have an opportunity for a Vice President, IT Infrastructure & Operations to join our IT Leadership team in Bangalore, India, reporting to the Chief Information Officer. In this pivotal role, you will lead the strategy, operation, and modernization of Infoblox’s global infrastructure and IT operations. You will own the technology foundation that keeps Bloxers productive, supports a resilient and secure enterprise, and creates a high-confidence Customer Zero environment for Infoblox products. Lead and develop a high-performing global organization with strong leaders, clear accountability, succession depth, inclusive practices, and a culture of continuous improvement. Collaborating closely with Enterprise Applications, Security, Enterprise Architecture, Engineering, Product, Finance and business leaders, you will translate enterprise priorities into reliable services, disciplined investments and measurable improvement across hybrid and multi-cloud infrastructure and workplace technology.

Be a Contributor - What You’ll do

Define and execute a multi-year IT infrastructure strategy across cloud, compute, storage, networking, identity and access, collaboration, endpoint technology, service management, observability and workplace technology

Lead resilient global operations across infrastructure and IT services, with clear ownership for availability, performance, capacity, disaster recovery, business continuity and operational readiness

Establish and improve incident, problem, change, release, configuration and vulnerability management practices that reduce disruption and improve recovery time

Modernize and simplify the infrastructure portfolio through standardization, automation, infrastructure as code, self-service capabilities and reusable runbooks

Own the IT service management operating model, including ServiceNow, the configuration management database, service catalog, asset lifecycle, knowledge management and employee experience

Partner with Security and Enterprise Architecture to embed secure-by-design practices, compliance controls, audit readiness, access governance and risk management into infrastructure decisions

Build a disciplined Customer Zero and Infoblox on Infoblox operating model that validates products in the company environment and turns practitioner feedback into actionable input for Product and Engineering

Treat artificial intelligence as part of the infrastructure operating model by advancing AI-assisted troubleshooting, observability, documentation, workflow automation and knowledge support with appropriate privacy, security and adoption controls

Own infrastructure planning, budgeting, vendor strategy, contract governance, sourcing decisions and cost optimization while maintaining service quality and business agility

Build and develop a high-performing global organization with strong leaders, clear accountability, succession depth, inclusive practices and a culture of continuous improvement

Establish an executive KPI framework covering service health, reliability, recovery time, change success, ticket deflection, employee experience, cost efficiency, risk reduction and adoption of modern operating practices

Represent IT Infrastructure in executive planning, portfolio governance and cross-functional operating forums, clearly communicating trade-offs, investment needs and measurable outcomes

Leverage AI-enabled workflows to improve infrastructure operations, service management, incident response, capacity planning, executive reporting, and operational decision-making, while ensuring appropriate governance, security, and validation of outputs before use

Apply AI technologies to accelerate automation, observability, root-cause analysis, knowledge management, workflow optimization, and employee support services, improving operational efficiency and service quality at scale

Champion the responsible adoption of AI across Infrastructure and Operations by establishing best practices, governance standards, and measurable outcomes that enhance productivity, reliability, user experience, and business value

Be Prepared - What You Bring

Bachelor’s degree in computer science, information system, /engineering, or a related field. Advanced degree or relevant certifications are a plus

At least 10+ years of progressive IT leadership experience, including significant responsibility for global infrastructure, cloud operations or enterprise technology services

Executive leadership experience building and scaling distributed organizations that operate mission-critical technology services

Deep knowledge of hybrid and multi-cloud infrastructure, enterprise networking, compute, storage, endpoint technology, collaboration platforms and identity services

Experience with IT service management, ServiceNow, configuration management databases, service catalogs, asset management and employee support operations

Proven record improving reliability, resilience, observability, incident response, disaster recovery and operational governance at enterprise scale

Experience driving automation, infrastructure as code, self-service operations and AI-enabled workflows that improve efficiency and decision quality

Strong partnership with cybersecurity, enterprise architecture, Product and Engineering teams, with practical knowledge of compliance and audit requirements

Demonstrated ownership of budgets, vendor relationships, contracts, sourcing strategy and technology investment trade-offs

Exceptional executive communication skills, with the ability to explain technical choices in terms of business value, risk, customer experience and cost

Practical experience leveraging AI technologies, copilots, and intelligent automation to improve infrastructure operations, service management, observability, incident response, knowledge management, and employee productivity

Demonstrated ability to apply AI to enhance operational decision-making, root-cause analysis, forecasting, workflow optimization, and executive reporting, while exercising sound judgment and validating outputs before use

Experience leading the adoption of AI-enabled operating models, including governance, security, privacy, risk management, change management, and measurable productivity outcomes across enterprise technology organizations

Be Successful - Your Path

First 90 Days: Immerse yourself in Infoblox's business, technology landscape, and culture. Build relationships with key stakeholders across IT, Security, Enterprise Applications, Engineering, Product, Finance, and business teams. Assess the current state of infrastructure, operations, service management, cloud platforms, vendor ecosystem, and organizational capabilities. Establish short and long-term priorities, align on success metrics, and define a strategic roadmap for reliability, scalability, security, operational excellence, and employee experience.

Six Months: Complete a comprehensive assessment of infrastructure health, operational maturity, service performance, talent capability, technology investments, and vendor strategy. Align stakeholders around a multi-year Infrastructure & Operations roadmap, establish executive KPIs, and deliver measurable improvements in reliability, automation, observability, service management, operational efficiency, and employee experience. Launch priority initiatives that demonstrate clear business value and strengthen the Customer Zero operating model.

One Year: Establish Infrastructure & Operations as a strategic business enabler by delivering a resilient, scalable, and secure technology foundation. Achieve measurable improvements in service reliability, operational efficiency, employee experience, automation, and cost optimization. Advance AI-enabled operational workflows, strengthen governance and risk management practices, develop a high-performing leadership team, and create a sustainable operating model that supports Infoblox's next stage of growth.

Belong— Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here. Click here to learn more about life as a Bloxer.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

Comprehensive health coverage, generous PTO, and flexible work options.

Learning opportunities, career-mobility programs, and leadership workshops.

Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy.

Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations.

Charitable Giving Program supported by Company Match.

Ready to Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

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Job Info
Job Identification
8201
Job Category
G&A
Locations
Infoblox Technical Support and Software Development Private Limited, Bangalore, Karnataka, 560010, IN