Please find the Key Responsibilities and required skills for Windows L2 profile
Active Directory & Group Policy
- *Administer Active Directory - users, groups, OUs, computer objects, and permissions.
- *Create, edit, and troubleshoot Group Policy Objects (GPOs) for security, software deployment, and standardization.
- Manage authentication issues, account lockouts, and AD replication health.
Virtualization (Hyper-V & VMware)
- *Build, configure, and manage virtual machines on Microsoft Hyper-V and VMware vSphere/ESXi.
- *Provision new VMs end to end - allocate compute (CPU/RAM), attach, and expand storage/datastores, configure virtual networking, and hand over ready-to-use servers.
- Harden and bring each new VM into compliance with company security baselines OS hardening, patch level, antivirus/endpoint agent, correct domain join, and monitoring/backup agents installed.
- Manage snapshots, VM templates, resource allocation, and basic performance tuning.
Required Skills & Qualifications
- 3 6 years of hands-on experience administering Windows Server (2019/2022) in a production environment.
- Practical experience with Hyper-V and VMware vSphere/ESXi, including creating and managing VMs and storage.
- Working knowledge of NAS and SAN storage concepts and administration.
- Solid experience with Active Directory, Group Policy, DHCP, and DNS.
- Experience with Veeam Backup & Replication.
- Basic hands-on knowledge of FortiGate firewalls and FortiAnalyzer.
- Experience with Wi-Fi / wireless network management.
- Experience with a monitoring platform such as Zabbix.
- Experience with patch management tools and processes.
- Good troubleshooting, documentation, and communication skills.
- Well versed with Microsoft 365
Storage (NAS & SAN)
- *Administer and monitor NAS and SAN storage - provision LUNs/volumes/shares, map storage to hosts and VMs, and manage capacity.
- *Monitor storage health, utilization, and performance; plan and execute capacity expansion.
- *Manage file shares, permissions, and quotas.
Backup & Recovery (Veeam)
- +Configure, manage, and monitor Veeam Backup & Replication jobs for servers and virtual machines.
- +Verify backup success, troubleshoot failed jobs, and manage retention and backup storage.
- +Perform periodic restore tests and support disaster-recovery drills.
Core Network Services
- *Configure and manage DHCP - scopes, reservations, options, and failover/redundancy.
- +Administer DNS - forward/reverse zones, records (A, CNAME, MX, PTR, etc.), forwarders, and resolution troubleshooting.
- +Manage and monitor Wi-Fi / wireless infrastructure - access points, SSIDs, controllers, and basic RF/coverage troubleshooting.
Security Infrastructure (Fortinet)
- (*/+) Basic administration of FortiGate firewalls - firewall policies/rules, NAT, port forwarding, VPN basics, and object management under guidance.
- *Use FortiAnalyzer for log collection, analysis, reporting, and monitoring of security events across FortiGate devices.
- Support security incident investigation using firewall and analyzer logs.
Monitoring & Patch Management
- (*/+)Configure and maintain monitoring tools such as Zabbix - set up hosts, templates, triggers, dashboards, and alerts for servers, VMs, storage, and network devices.
- *Respond to monitoring alerts, investigate issues, and take corrective action.
- +Own patch management - plan, test, and deploy OS and application patches/updates across servers and VMs, track compliance, and maintain patching schedules and reporting.
General L2 Operations
- (*/+)Provide second-level (L2) support for infrastructure incidents and service requests; escalate to vendors when needed.
- *Maintain documentation - runbooks, network/server diagrams, asset records, and change logs.
- *Follow change-management and ticketing processes and meet defined SLAs.
- *Participate in an on-call / shift rotation as required.
Preferred / Good to Have -Relevant certifications, e.g.:
- Microsoft: MCSA / MCSE, Azure/Windows Server certifications
- VMware: VCP
- Exposure to cloud platforms (Microsoft Azure)
- Understanding of networking fundamentals (VLANs,switching, TCP/IP)
Education -Any IT Graduate (BCA/ B.Sc. IT)
Soft Skills
- Strong analytical and problem-solving ability.
- Able to work independently and prioritize under pressure.
- Clear written and verbal communication.
- Team player with a service-oriented mindset.
Job Location : Bandra
Required candidates from western location only (Churchgate to Borivli)
Relevant Experience3 6 years of hands-on experience administering Windows Server (2019/2022) in a production environment.
Shift: 9AM to 6PM- Monday to Saturday
Salary: As per industry standards
Industry: Health care
Employment Type: Yearly Contract basis
