Workday Consultant - Absence & Time Tracking

Location: Pune, IND
Department: Consulting

We’re Workday, a Fortune 500 company and a leading AI platform for managing people, money, and agents. We help the world’s largest organisations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud.

About the Role

As a Workday Consultant - Absence & Time Tracking, you will work directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. You will act as a trusted Workday advisor, assisting customers with how-to questions, troubleshooting, and guiding customers through configuration, as well as providing feature demonstrations.

Primary Responsibilities:

• Conduct research to ensure understanding of customer questions and related Workday concepts
• Deliver small scope consulting in response to customer requests; provide configuration guidance, demonstrations, considerations, tips & tricks
• Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements
• Clearly and effectively communicate responses and value to customers
• Create and deliver customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
• Provide one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
• Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
• Complete and maintain product expertise and Workday Certification(s) along with familiarity with Workday roadmap
• Keep up to date with industry practices and the ability to engage with our customers on those topics
• Help drive the creation of new programs to drive customer feature adoption

Additional Responsibilities:

• Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
• Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
• Provide one-on-one customer configuration designs
• Deployments including full deployment of Workday features
• Ability to travel up to 10%

Requirements:

• 8+ years of IT implementation experience
• 8+ years of experience with HR and/or Finance systems, including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
• 2+ years of software consulting experience
• Workday Certification in HCM and at least one of the following is ideal: Compensation, Talent, Recruiting, Absence, Payroll
• Ability to gain a thorough understanding of Workday concepts as new features are released
• Ability to distill complex concepts into understandable presentations for our customers
• Ability to multitask and work on multiple engagements and deliverables simultaneously
• Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
• Excellent verbal and written communication skills in English
• Bachelor’s degree or relevant work experience required. Advanced degree preferred