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Job description
Location: Bengaluru Department: Operations
The Associate Director, Business Operations will lead a defined area of the Business Operations capability and the team or programme that delivers it. This is a leadership role accountable for a defined area of the capability.
About the team: Business Operations keeps the Risk and Compliance function running as a function. It owns the planning cadence, budget tracking, contracting, reporting and process improvement that let the specialist teams focus on risk work.
Key responsibilities:
Lead a defined area of the capability, including its people, delivery and outcomes.
Manage delivery against the capability roadmap and escalate blockers early.
Develop team capability through coaching, review and structured feedback.
Represent the area in CSO governance and cross-functional forums.
Own the operating cadence of the function, including planning cycles and governance meetings.
Develop and establish operational processes across the function.
Manage the contracting process alongside Procurement, Legal and Finance partners, ensuring timeliness and efficiencies.
Track budget against forecast and prepare financial and operational reporting.
Extract, analyse and visualise data relating to the operational aspects of the function.
Contribute to and manage people-related initiatives across the function.
Basic Qualifications:
Degree in a relevant discipline, or related experience.
Demonstrated experience in business operations, chief of staff or PMO work.
Working knowledge of budget tracking and operational reporting.
Practical experience with process improvement.
Significant experience in cyber security within the relevant domain.
Proven experience leading a team or a substantial programme of work.
Experience managing delivery to plan, quality and timelines.
Excellent relationship management, influencing and communication skills.
Preferred Qualifications:
Cyber Security knowledge, or corresponding experience working in a Cyber Security Office, will be a benefit.
Expert skills in data analysis and visualization through Excel and Power BI.
Experience in embedding Agile Product Management methodology.
Experience working across time zones in a global function.
Relevant certification such as PMP, PgMP, SAFe, Lean or Six Sigma.
Experience in pharmaceutical, life sciences or another highly regulated industry
