Blackline Local Administrator

This role will primarily support the completion of day to day Blackline requests and concerns. Prepare/Generate Blackline reports as well as documenting/maintaining the Blackline admin processes.

• Responsible for ensuring review of requirements for all Blackline support cases
• Monitor & ensure timely and accurate resolution/completion of Blackline support cases
• Prepare and update monthly SLAs for Blackline Support
• Prepare, generate and upload task/account reports in SharePoint
• Prepare quarterly bank matching result report
• May assist in audit-related requirements gathering or maybe assigned some audit tasks.
• Escalate issues and concerns to the Blackline System Administrator for raising Blackline IT Support ticket
• Prepare/maintain DTP processes and incorporate documentation updates as required.
• Monitors new unassigned accounts.
• New Entities for set up in Blackline/Oracle Extract table
• Perform Blackline related tasks as assigned
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Participate in process improvement initiatives to streamline processes, improve customer experience, and increase productivity.