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Branch Operations Manager| Tiruppur South

CSB

Full time
Experience
3–9 years
Location
India
Work mode
Not stated
Posted 2 days ago Last checked 21 hr ago

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Role at a glance

You will
  • Ensure accurate account opening/KYC with CKYC uploads and documentation quality
  • Track service metrics (TAT, FTR, complaints) and implement RCA‑based fixes
  • Prepare for audits/inspections; maintain records and resolve observations on time
Experience
3–9 years

Job description

Location: Tiruppur South, India

Job Description

To manage branch operations through monitoring of operational activities, evaluation of service quality, adherence to regulatory and compliance requirements, and implementation of operational controls to ensure efficient service delivery and customer experience.

Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation)
Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements
Ensure accurate account opening/KYC with CKYC uploads and documentation quality
Track service metrics (TAT, FTR, complaints) and implement RCA‑based fixes
Prepare for audits/inspections; maintain records and resolve observations on time
Cross‑sell insurance/investments and activate digital banking for all new customers
Train frontline on process updates and compliance requirements
Inventory management of customer Deliverables and gold loan packets.

Experience: 3 to 9 years (branch ops)
Qualifications: Graduate; Banking certifications preferred
Certifications: Preferred - JAIIB/CAIIB

Job Info
Job Identification
1137243
Posting Date
11/10/2026
Apply Before
12/31/4712
Job Schedule
Full time
Locations
No 3 Ncm Building, Tiruppur South, Tamil Nadu, 641601, IN

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Job market insights

72 more open jobs at CSB

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Questions about this job

How much experience does this job need?

The post asks for 3–9 Yrs experience.

What kind of job is this?

It is a full time job.

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