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Role at a glance
You will
Communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general…
Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team.
Education
Diploma
Must-have skills
MS Word
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Job description
Location: Kochi, IN Department: Legal
Fragomen's Business Immigration Analyst position offers the opportunity to make an immediate impact on the business, with training, development, and long-term growth opportunities.
As a Business Immigration Analyst at Fragomen, you will learn about various types of immigration matters, build knowledge of firm, immigration case types, and client processes.
Responsibilities:
Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
Communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team.
Understand and contribute to team and individual productivity goals.
Demonstrate flexibility and initiative.
Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance.
Requirements:
Bachelor's degree, Associate's degree, Paralegal certification, or experience in a customer-facing or client service-oriented role.
Client-service mindset, attention to detail, and ability to work in a fast-paced environment with competing demands.
Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes.
Experience using various computer systems, including MS Word and Excel.
Desire to contribute to a positive work environment, effectively collaborate, and promote teamwork.
Benefits:
22 PTO days + Federal holidays.
Medical, Dental, and Vision plans + FSA & HSA Plans.
