The Change Management Director will define, drive, and deliver the change management portfolio for Enterprise Technology Strategy workstreams. This involves overseeing change management for several large, complex transformational projects, many smaller projects, and business-as-usual change.
Responsibilities and Impact:
Understand the vision and goals of the enterprise, technology strategy, and other Corporate functions, and design and align the organisational change management program accordingly, with a focus on sustainable people change.
Provide vision and roadmap for change portfolio.
Apply a structured organisational change management methodology to achieve successful organisational change management.
Support the design, development, delivery, and management of modern and effective communications and training.
Partner with Corporate Communications and DTS Engagement on communication strategies.
Engage all relevant governance and user stakeholder groups for change.
Provide guidance to technology leaders to upskill change maturity and effective sponsorship competency.
Ensure standardisation of change management process and outputs across the organisation.
Ensure successful business user acceptance testing programs and feedback collection.
Define and manage success metrics and KPIs for change and adoption.
Deliver a change management program that contributes to the success of larger projects.
Identify improvement opportunities and help develop ways to influence change readiness and reduce change fatigue.
Provide change project and leadership competency status reporting and dashboards.
What We're Looking For:
Significant experience delivering structured methodology to modernise and transform how change management is achieved in complex, global firms.
Substantial relevant experience in organisational change management gained over many years and a variety of circumstances.
Experience operating in a complicated multi-stakeholder environment in a large global firm.
Strong business acumen and thought leadership.
Additional Preferred Qualifications:
Excellent prioritisation skills with the ability to remain calm and make good decisions in a fast-paced environment.
Experience in direct and indirect people management.
High emotional intelligence with the skills and confidence to positively maintain and influence culture.
Qualified and experienced in a recognised change management methodology such as Prosci, ADKAR.
What's In It For You:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energised.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Competitive pay, retirement planning, and financial wellness programs.
Family Friendly Perks: Benefits for your partners and little ones.
