CoreHRx never asks candidates for money. If anyone does, .
Role at a glance
Experience
0–3 years
Education
Bachelor's degree
Work mode
On-site
How well do your skills match this job?
Sign in to see your fit: the skills, experience and location this job asks for, checked against your profile.
Job description
Job Title: Customer Service Executive - US Healthcare Voice Process (Night Shift)
About the Role Groovy Radiant is hiring Customer Service Executives for the UHC (UnitedHealthcare) process of Sembridge. This is an inbound US healthcare voice process where you will talk to customers over phone calls and help them with their healthcare-related queries.
Key Responsibilities
Handle inbound customer calls professionally and efficiently
Assist customers with queries on healthcare plans and insurance benefits
Help members understand claim status, eligibility, coverage and policy details
Give accurate information about healthcare services and benefits
Resolve customer concerns while maintaining quality standards
Document customer interactions accurately in the system
Follow company policies, compliance guidelines and process requirements
Eligibility
Excellent English communication skills
Strong problem-solving and customer handling skills
Comfortable working in US night shifts
Basic computer knowledge and typing skills
Freshers and experienced candidates both can apply
Benefits
One-way cab facility
5 days working, 2 rotational week offs
Training and continuous learning support
Career growth opportunities in a leading US healthcare process
Job Details
Job type: Full-time (Work from office)
Shift: US Night Shift
Location: Powai, Mumbai
Key skills
English TypingInbound CallingSpoken English Training
