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Digital CRM Architect

Hexaware

Full time
Location
India
Work mode
Not stated
Salary
₹10L – ₹25L a year estimatetypical for IT Jobs in India, 828 posts
Posted 10 days ago

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Role at a glance

You will
  • Own end-to-end Salesforce solution architecture, from discovery and option analysis through detailed design, delivery, release and…
  • Translate business processes into Salesforce capabilities, defining what should be configured, customized, integrated, embedded or kept…
  • Design scalable data models across standard and custom objects, including account, contact, lead, opportunity, campaign, campaign member…
Must-have skills
Salesforce
Work mode
Hybrid

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Job description

Location: India

Job Description

The architect will work across product, engineering, security, data, infrastructure, vendor and Salesforce teams. The role combines platform architecture with hands-on technical leadership across Sales Cloud, Service Cloud, Salesforce mobile experiences, Outlook and calendar integration, data models, enterprise integrations, automation, DevSecOps and production readiness. Major Duties and Responsibilities Own end-to-end Salesforce solution architecture, from discovery and option analysis through detailed design, delivery, release and production stabilization. Translate business processes into Salesforce capabilities, defining what should be configured, customized, integrated, embedded or kept outside the platform. Design scalable data models across standard and custom objects, including account, contact, lead, opportunity, campaign, campaign member, case, task, event and activity-related capabilities. Lead integration architecture for Microsoft 365 and Outlook, enterprise data sources, identity platforms, marketing platforms, analytics tools and third-party products using secure APIs, events and supported Salesforce integration patterns. Guide Salesforce mobile and Lightning experience architecture, balancing standard capabilities, Lightning Web Components, Salesforce Design System patterns, usability, performance and reuse. Evaluate solution options and third-party products through fit-gap analysis covering functional fit, architecture, security, data residency, extensibility, operating model, licensing and implementation risk. Create architecture artifacts including context diagrams, data flows, integration designs, decision records, data models, sequence flows, non-functional requirements, deployment runbooks and production-readiness criteria. Present designs in architecture and governance forums, incorporate review feedback and ensure alignment with enterprise standards and reusable Salesforce patterns.

Job Info
Job Identification
704121
Posting Date
11/04/2026
Apply Before
12/03/2026
Job Schedule
Full time
Locations
India
Lane of Recruitment
Lane 1
Shift Working Requirement
General Shift
Location Flexibility
Hybrid Working

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Key skills

Required

Salesforce

Job market insights

1,130active Salesforce jobs in India
₹10L – ₹25L advertised yearly salary for IT Jobs in India (middle half of 828 posts that show a salary; median ₹17L)
33 more open jobs at Hexaware

Jobs asking for Salesforce in India also ask for

  • SQL17%
  • Agile15%
  • CI/CD15%
  • Stakeholder Management15%
  • Python13%

From live job posts on CoreHRx, updated 14 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

What is the salary for this Digital CRM Architect job?

The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹10L – ₹25L a year (typical for IT Jobs in India, 828 posts).

What kind of job is this?

It is a full time job.

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