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Executive – IT Support

Medhavi

Full time
Location
Kolkata
Work mode
Not stated
Salary
₹3.8–4.2 LPA
Posted 2 days ago Last checked 17 min ago

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Role at a glance

You will
  • The IT Support Executive will manage daily IT operations, maintain office infrastructure and assets,and provide timely technical support…
  • The role includes supporting laptops,managing employee IT requirements, and ensuring reliable network, communication, and conference…
  • Manage and maintain IT infrastructure across the assigned offices.
Education
Diploma
Must-have skills
FirewallsGoogle WorkspaceAdministration

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Job description

Location: Kolkata, India
Compensation: INR 32000 - 35000 per month

About Medhavi Foundation
Medhavi Foundation is an education and skill development organization, founded in 2012 by IIT alumni, with a vision to bridge the gap between the demand and supply of skilled manpower across various vocational streams. Medhavi is driven by a commitment to develop India’s vocational talent pool through a unique combination of best-in-class learning technologies, expert trainers across disciplines, and a nationwide network of high-quality model skill training centres. Medhavi Foundation is the sponsoring body of Medhavi Skills University, Sikkim. It is registered as a not-for-profit organization under Section 25 of the Indian Companies Act, 1956. To achieve its mission, Medhavi Foundation has partnered with the National Skill Development Corporation,multiple corporates, and various State Skill Missions. By 2025, it has successfully skilled, trained, and created employment opportunities for over 5 lakh youth across India.

For more information, visit https://www.medhavifoundation.org/

Role Overview:
The IT Support Executive will manage daily IT operations, maintain office infrastructure and assets,and provide timely technical support across Kolkata offices. The role includes supporting laptops,managing employee IT requirements, and ensuring reliable network, communication, and conference facilities.

Key Responsibilities:

  • Manage and maintain IT infrastructure across the assigned offices.
  • Configure, deploy, maintain, and troubleshoot laptops, including asset assignment and allocation records.
  • Maintain an accurate IT asset inventory and track asset movement, condition, maintenance,and returns.
  • Install, configure, and update approved software; resolve laptop, desktop, printer, peripheral,and mobile device issues.
  • Complete IT onboarding and offboarding activities, including device allocation, account coordination, access removal, and asset recovery.
  • Back up departing employees’ official data to the NAS according to organizational requirements and access policies.
  • Manage and maintain local servers, NAS storage, and routine backup operations.
  • Configure and apply Google Workspace security and device management policies to laptops and mobile devices.
  • Support organizational email, user accounts, access permissions, and collaboration tools.
  • Manage firewalls, configure network switches, and troubleshoot LAN, Wi-Fi, VPN, and internet connectivity.
  • Maintain and troubleshoot CCTV surveillance, telephone, and biometric attendance systems.
  • Set up conference rooms and provide day-to-day video conferencing and meeting support.
  • Monitor UPS health and coordinate maintenance to support power availability.
  • Resolve IT support tickets across Kolkata offices and record issues received through calls or direct requests.
  • Provide priority IT assistance to the Director, including device, connectivity, software, and meeting support.
  • Coordinate with vendors for IT procurement, repairs, warranties, servicing, and technical issue resolution.
  • Maintain technical documentation, asset records, configuration details, and support reports.
  • Follow organizational IT security policies and promptly report security incidents or unauthorized access.
  • Provide all other IT-related support and carry out additional IT responsibilities as assigned, based on organizational and operational requirements.

Qualifications & Skills Required:

  • Diploma or bachelor’s degree in IT, Computer Science, or a related field, or equivalent practical experience.
  • Hands-on experience in IT support, laptop troubleshooting, software installation, and asset management.
  • Working knowledge of Google Workspace administration, endpoint policies, local servers,and NAS backups.
  • Understanding of networking, firewalls, switches, CCTV, telephone systems, UPS, and video conferencing equipment.
  • Strong troubleshooting, communication, documentation, and task prioritization skills.
  • Ability to handle confidential information responsibly and support users across multipleoffices.

What We Offer

  • Being a key player in something potentially massive and world-changing
  • Competitive salary and incentive structure, best in the industry.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • The chance to make a meaningful impact on the careers and lives of working professionals.

How to Apply
Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible.
Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Key skills

Required

FirewallsGoogle WorkspaceAdministration

Soft skills

CommunicationPrioritization

Job market insights

252active Firewalls jobs in India
150active Google Workspace jobs in India
347active Administration jobs in India
₹11L – ₹25L advertised yearly salary for IT Jobs in India (middle half of 825 posts that show a salary; median ₹17L)

Most IT Jobs posts in Kolkata ask for 3–6 years of experience (56% of 36 that say).

Hiring most for IT Jobs in Kolkata

  • Accenture9 open jobs
  • EY5 open jobs
  • WTW5 open jobs

Jobs asking for Firewalls in India also ask for

  • Python49%
  • AWS42%
  • Microsoft Azure38%
  • Linux37%
  • VPN28%

From live job posts on CoreHRx, updated 12 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

What is the salary for this Executive – IT Support job?

The post states ₹3.8–4.2 LPA.

Where is this job based?

In Kolkata.

What kind of job is this?

It is a full time job.

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