NICE CXone Consultant

Location: Bangalore, India

• Help design, build and continuously improve the clients online platform.
• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.

Location: PAN India Requirements

• NICE CXone professional with 4-8 years of experience in implementing, configuring, and supporting contact center solutions.
• Should have strong knowledge of NICE CXone, IVR, call routing, omnichannel communication, workflow automation, and contact center integrations. Benefits
• A challenging, innovating environment.
• Opportunities for learning where needed.