Operational Resilience and BCM Analyst

The Role

We are hiring for an Operational Resilience/BCM Analyst to join the LSEG Risk Intelligence (RI) Division. This is a dynamic role requiring an individual to Support in delivering the Risk Intelligence (RI) division's Operational Resilience, Business Continuity Management deliverables. The role will require to coordinate end-to-end resilience programmes, governance, testing and reporting and have strong stakeholder management skills.

The role reports to Operational Resilience Senior Manager of the RI Risk and Controls team.

Key Responsibilities

• Coordinate and manage the annual Business Continuity Management (BCM) lifecycle, including Business Impact Assessments (BIAs), Business Continuity Plan (BCP) maintenance, and resilience exercise execution in alignment with the Group BCM Framework.
• Support compliance with applicable Operational Resilience regulations and frameworks, including DORA, FCA Operational Resilience, CPS 230, and LSEG Group requirements
• Support impact tolerance reviews, process mapping activities and dependency assessments
• Facilitate and support Impact Tolerance reviews, end-to-end process mapping, and critical dependency identification, Scenario Exercise and assessment activities.
• Prepare materials and reporting for Risk Committees, Service Resilience Forums and senior management governance meetings
• Support internal audits, regulatory reviews and evidence collection activities and remediation tracking (SII)
• Drive awareness, training and resilience culture initiatives across RI where applicable
• Collaborate with cross-functional stakeholders, including Technology, Legal, Compliance, Risk, and Business Operations teams, to strengthen and embed operational resilience practices across the organisation.
• Act as a trusted advisor to business stakeholders on matters relating to Business Continuity and Operational Resilience Planning.
• Maintain resilience metrics, KRIs, KPIs and management information dashboards.

Regulatory Knowledge & Compliance:

• Business continuity management knowledge is required.
• Keep the organisation compliant with key regulations, such as DORA (Digital Operational Resilience Act), and the FCA’s operational resilience framework.
• Support the preparation for audits and regulatory inspections, ensuring that all required documentation and evidence are prepared in advance.

Skills and Experience Required:

Operational Risk Experience:

• Demonstrated expertise in Operational Risk Management, Business Continuity Management (BCM), and Operational Resilience frameworks
• Strong working knowledge of key regulatory and industry frameworks, including DORA, the FCA Operational Resilience Framework, and broader resilience best practices.
• Proven ability to identify, assess, and mitigate operational resilience risks, ensuring the continuity of critical business services and operations.
• Experience in the design, implementation, and governance of Business Continuity and Operational Resilience control frameworks, including the development and monitoring of Key Performance Indicators (KPIs) and Key Control Indicators (KCIs).
• Excellent written and verbal communication skills, with the ability to produce high-quality reports, management information, and executive-level presentations.

Key Competencies:

• Analytical Thinking: Strong ability to analyse operational resilience risks and identify solutions that balance resilience with efficiency.
• Problem-Solving: Ability to think creatively and address complex challenges.
• Collaboration: Ability to work across teams and divisions and influence colleagues at all levels to improve operational resilience risk management processes.
• Relationship building and Strong stakeholders management skills.
• Demonstrate ability to take initiative and drive projects to completion.
• Ability to adapt to change and multi-task in a dynamic environment.
• Ability to work independently and in a team environment. Proficiency in the use of Microsoft Office applications (MS office Suite, Power BI) required
• Experience of Blueworks/MetricStream will be advantageous.

Experience

• Should possess 3+ years of experience in one or more of the following Risk areas - Operational Risk Management / Non-Financial Risk Management.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Professional certifications such as CBCI, ISO 22301, IRM, Risk Management or related disciplines are advantageous.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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