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Role at a glance
You will
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
Collaborate with teams across the bank to align and integrate operational processes.
Identify areas for improvement and provide recommendations in operational processes.
Must-have skills
XML
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Job description
Location: Pune, Gera Commerzone SEZ Department: Operations
We are seeking an Operations Analyst Payment to support business areas with day-to-day processing, reviewing, reporting, trading, and issue resolution.
Key Responsibilities:
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
Collaborate with teams across the bank to align and integrate operational processes.
Identify areas for improvement and provide recommendations in operational processes.
Develop and implement operational procedures and controls to mitigate risks and maintain operational efficiency.
Develop reports and presentations on operational performance and communicate findings to internal senior stakeholders.
Identify industry trends and developments to implement best practice in banking operations.
Participate in projects and initiatives to improve operational efficiency and effectiveness.
Analyst Expectations:
Meet the needs of stakeholders/customers through specialist advice and support.
Perform prescribed activities in a timely manner and to a high standard.
Likely to have responsibility for specific processes within a team.
May lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources.
Key Skills:
Process domestic and international payment transactions with speed, accuracy, and in accordance with approved procedures and regulatory requirements.
Handle and validate SWIFT messages including MT103, MT202, MT199/299, MT192/292, as well as XML payment messages such as PACS.008 and PACS.009.
Monitor and adhere to currency cut-off timings, service level agreements (SLAs), and quality control standards.
Investigate and resolve payment-related queries using SWIFT, CHIPS, FED, and CAMT message formats.
Identify process improvement opportunities and actively contribute ideas to enhance operational efficiency and client experience.
Desirable Skills:
Strong knowledge of SWIFT messaging standards, payment processing, and correspondent banking operations.
Detailed understanding of SWIFT fields/tags, CHIPS, FED payments, IBAN structures, and international payment regulations.
Experience with ISO 20022 XML messages including PACS and CAMT formats.
Excellent analytical, problem-solving, and attention-to-detail skills.
Ability to work effectively in night shifts and manage high-volume transaction processing environments.