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Platinum Banker-Household-Outbound - Branch Banking

Kotak Mahindra Bank

Full time On-site
Location
Gurgaon
Work mode
On-site
Posted 9 days ago Last checked 3 days ago

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Role at a glance

You will
  • Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets.
  • Deliver superior customer service while ensuring adherence to bank policies and compliance standards.
  • Cross-sell a wide range of banking products and services to deepen client relationships.
Must-have skills
Customer ServiceTrade Finance
Work mode
On-site

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Job description

Location: Haryana; Gurgaon, India

Job Description

We are seeking a dynamic and experienced Platinum Banker to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have strong knowledge of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service. This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience.

Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets.

Deliver superior customer service while ensuring adherence to bank policies and compliance standards.

Cross-sell a wide range of banking products and services to deepen client relationships.

Educate clients about new products and enhancements to maximize engagement.

Organize and lead targeted sales initiatives and client engagement events.

Collaborate with other group companies to offer integrated financial solutions.

Maintain comprehensive records of client interactions and relationship history.

Monitor and resolve customer complaints and queries with a focus on quick turnaround and satisfaction.

Job Info
Job Identification
273774
Job Category
Consumer Bank
Posting Date
11/04/2026
Degree Level
Bachelor's Degree
Job Schedule
Full time
Job Shift
Day
Locations
Ground floor,Unit no. 7&8,Landmark Cyber Park,, Gurgaon, Haryana, 122002, IN
(On-site)

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Key skills

Required

Customer ServiceTrade Finance

Tags

Job market insights

56active Customer Service jobs in Gurgaon
7active Trade Finance jobs in Gurgaon
1,595 more open jobs at Kotak Mahindra Bank

Jobs asking for Customer Service in Gurgaon also ask for

  • MS Office20%
  • Stakeholder Management11%
  • Trade Finance11%

From live job posts on CoreHRx, updated 14 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

Where is this job based?

In Gurgaon (on-site).

What kind of job is this?

It is a full time job.

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