Principal - SAP Infrastructure Engineer

Location: Bengaluru, India

Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Job Purpose The SAP Infrastructure Engineer builds and runs both the Cloud and On-Prem SAP Infrastructure platform as automated, secure, self-service infrastructure. The role works through infrastructure-as-code and golden paths rather than manual configuration, uses AI-assisted engineering across code generation, review and testing, and engineers reliability in automating away toil. This is the senior hands-on engineering role in the platform team, insourced at the grades covered by this description while engineering at G7b and below is delivered through managed service partners, so the role integrates and assures partner components as well as building. Engineering roadmap and direction sit with the Engineering Director, reference architecture and standards sit with the Platform Architect, backlog order sits with the Product Owner, and deep reliability engineering sits with the Site Reliability Engineer deployed from Reliability Engineering & Operations. Key Responsibilities

• Build and automate platform infrastructure using infrastructure-as-code and golden paths, so that provisioning is repeatable rather than reconstructed each time.
• Use AI-assisted engineering across code generation, review and testing to accelerate delivery and raise quality, reviewing AI-generated output before it is merged.
• Build self-service capabilities and paved roads that reduce friction for consuming teams, so adoption does not depend on the platform team's availability.
• Engineer for reliability by defining SLOs, instrumenting platforms for observability and automating to reduce toil, working with the Site Reliability Engineer on standards.
• Adopt engineering standards, secure-by-default practices and code quality within the platform, and hold them in code review.
• Contribute to incident response and drive permanent automated fixes with Reliability Engineering rather than repeating manual recovery.
• Work with principal engineers and partner engineers, linking engineering work to platform OKRs and outcomes.
• Work the platform's manual task and toil backlog, converting identified candidates into automation and evidencing the effort removed.
• Close observability coverage gaps for the platform, so that reliability can be measured rather than inferred.
• Contribute engineering-led items to the platform backlog held by the Product Owner, including technical debt, upgrade and automation work, with the cost of not doing them stated.
• Apply the reference architectures and patterns set by the Platform Architect, and raise a case for change rather than diverging locally. Education & Professional Qualifications
• Degree in a technology or engineering discipline, or equivalent practical experience (e.g., Computer Science, Software Engineering, Electronics).
• Relevant technical certifications desirable (e.g., a recognised cloud certification for AWS, GCP or Azure, Certified Kubernetes Administrator, or a network vendor certification relevant to the platform). Related Experience Required
• Overall 10 Years and typically 5-7 years in platform, infrastructure or software engineering, including at least two years as the senior technical voice in a team.
• Experience in cloud infrastructure management, preferably with ERP systems. Strong knowledge of SAP hosted on either Azure or Google Cloud. Strong knowledge of SAP hosted on VMware
• Practical experience of infrastructure-as-code, for example Terraform, applied to production estates rather than proofs of concept.
• Track record building self-service capability that other teams adopted without hand-holding.
• Experience instrumenting for observability, defining SLOs and reducing toil through automation.
• Experience with AI-assisted engineering tooling, including judgement about when generated output is not fit to merge. Skills/Background
• Automation-first instinct, treating a repeated manual task as a defect rather than as work.
• Code review discipline, holding quality without becoming a bottleneck.
• Mentoring ability with engineers of varying experience, including partner engineers outside the line.
• Judgement about when AI-generated code is fit to merge and when it is not.
• Customer mindset toward consuming teams, who can route around a platform that is hard to use.
• Willingness to make technical debt and its cost visible rather than absorbing it silently. #AGTech Skills API Management, Automation Technology, Cloud Architectures, Cloud Financial Operations, Containerization, Database Management, DevOps, Disaster Recovery (DR), Edge Computing, Infrastructure As Code (IaC), Kubernetes, Networking Concepts, Performance Optimizations, Platform Engineering, SAP on Azure, Serverless Computing, System Monitors, Technical Leadership, Terraform (Software), Virtualization Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable. If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com , so that we can confirm to you if the job is genuine.