Principal Tech Engineer – Site Serialisation Systems

Location: Bengaluru, Luxor North Tower
Department: Engineering

The Principal Tech Engineer – Site Serialisation Systems provides technical leadership for site serialisation systems within PIMMS (the Manufacturing Track & Trace product). The role leads solution design, validation, implementation, and troubleshooting, ensuring technical outputs align with approved architecture, product strategy, engineering standards, and GxP requirements.

Key responsibilities include:

• Implementing technical solution designs and configurations in accordance with approved architecture and product strategy.
• Owning technical quality for the assigned scope, including specifications, design documentation, configuration records, and technical validation evidence.
• Performing troubleshooting and root-cause analysis, with timely escalation where manufacturing batches, product quality, patient supply, or data integrity may be affected.
• Designing or configuring interfaces, workflows, recipes, data models, and environments, including site serialisation system integrations.
• Leading technical design and implementation across multiple projects, releases, or sites.
• Reviewing and approving key technical specifications, design documents, configurations, test scripts, and validation evidence.
• Leading diagnosis and resolution of complex incidents, integration failures, and data-integrity issues.
• Assessing technical risks and ensuring mitigation addresses security, compliance, resilience, data integrity, and supportability.
• Maintaining technical standards and reusable engineering assets for the assigned product family or platform.
• Supporting formal technical assurance, GxP validation, audits, and inspections for regulated site systems.
• Identifying repetitive serialisation engineering and support activities suitable for automation.
• Applying AI-assisted methods to development, troubleshooting, testing, documentation, and automation within Responsible AI, data privacy, cyber security, and GxP controls.
• Directing and coordinating external vendors, system integrators, and managed service partners.

The role requires hands-on technical engineering experience in complex enterprise or operational technology environments, including experience with GxP-regulated manufacturing systems, preferably including demonstrable hands-on pharmaceutical serialisation / Track & Trace engineering experience covering production troubleshooting.

The ideal candidate will have strong analytical and structured problem-solving skills, the ability to translate architecture and product direction into clear technical designs and implementation activities, and clear technical writing and disciplined maintenance of specifications, designs, test evidence, and configuration records.