Project Senior Lead - C14 - PUNE

Team Overview

The Markets Operations Process Engineering Team drives transformational change within Operations’ processes and functions through the combination of data analysis and optimum process design.

We partner closely with our Operations teams to design and deliver Target Operating Models (TOM) through automation, leveraging both Low-Code Solutions and Core Technology platforms. Our goal is to deliver best-in-class process engineering solutions to enable our Operations professionals to excel with client service excellence, robust risk management, and continuous improvement.

Role Summary

We are seeking a high-performing Senior Vice President (SVP)to lead and drive a strategic portfolio of transformational initiatives across Futures & Derivatives Clearing (FDC) and Equities Operations Process Engineering.

In this role, you will act as a senior program delivery lead and transformation partner, architecting modern Target Operating Models, driving end-to-end process re-engineering, and delivering scalable automation solutions. You will combine deep domain understanding of trade life cycles and clearing workflows with seasoned program management rigor to deliver tangible efficiency, risk mitigation, and capacity gains.

Key Responsibilities

Program & Portfolio Leadership

• Portfolio Strategy & Execution: Own end-to-end governance and delivery of the transformation portfolio across FDC and/or Equities Operations, ensuring alignment with global strategic business priorities.
• Program Governance: Establish and maintain program structure, milestones, KPIs, resource allocation, budget oversight, and transparent executive status reporting.
• Benefits Realization: Define, track, and validate quantitative and qualitative business outcomes (e.g., FTE capacity creation, error rate reduction, STP rate improvements, risk reduction).
• Dependency & Risk Management: Proactively identify, track, and remediate cross-functional dependencies, delivery bottlenecks, and project risks.

Process Engineering & Operating Model Design

• Target Operating Model (TOM): Design, define, and implement future-state operating models across post-trade processing, clearing, allocation, reconciliation, and settlement workflows.
• Process Diagnostic & Mapping: Lead detailed process discovery, value stream mapping, and root-cause analyses using Lean/Six Sigma frameworks to eliminate waste and non-value-added steps.
• Data-Driven Analysis: Leverage operational data, trade metrics, and exception patterns to build compelling business cases and prioritize process re-engineering pipelines.
• Solution Architecture & Delivery: Partner with Core Technology and Architecture teams to translate business requirements into scalable, resilient system enhancements and platform upgrades.
• Implementation & Change Management: Oversee user acceptance testing (UAT), operational readiness rehearsals, cutover planning, and post-implementation checkouts

Stakeholder Engagement & Risk Governance

• Executive Stakeholder Management: Build and maintain strong consultative partnerships with senior Operations Desk Heads, Business Heads, Technology Leaders, Product Managers, and Compliance Partners.
• Operational Resilience: Embed robust controls, auditability, and business continuity measures into every deployed process solution.

Team Leadership & Culture

• Talent Development: Lead, mentor, and upskill a team of process engineers, business analysts, and project managers, cultivating high-performance delivery standards.
• Continuous Improvement Culture: Champion an agile, innovation-led mindset across the wider Markets Operations organization.

Skills & Experience

• Proven track record (10+ years) leading complex, large-scale change management and process transformation programs within Tier 1 Investment Banks or Financial Institutions.
• In-depth operational domain knowledge across Futures & Derivatives Clearing (FDC) (exchange-traded derivatives, cleared OTC derivatives, margin/collateral, client clearing) and/or Equities Operations (cash equities, equity derivatives, corporate actions, trade booking, allocations, settlements).
• Strong working knowledge of global market structure, clearing houses (CCPs), industry utilities (e.g., DTCC, Euroclear, Traiana, MarkitWire), and relevant regulatory frameworks (e.g., CFTC, SEC, EMIR, MiFID II).
• Extensive expertise leading Target Operating Model (TOM) design and end-to-end process re-engineering.
• Deep proficiency in program management delivery methodologies (Agile, Scrum, Kanban, Waterfall, Hybrid)
• Strong data analytics and literacy skills, with experience utilizing operational datasets and BI tools (e.g., Tableau, Power BI) to drive decision-making and measure benefits realization.
• Exceptional executive presence and communication skills, with proven ability to influence, negotiate, and partner effectively with C-suite and senior business, operations, and technology leaders.
• Strong strategic problem-solving and root-cause analysis capabilities, with a pragmatic approach to resolving operational, technical, and architectural bottlenecks.
• Proven leadership and people management experience, with a track record of developing high-performing, multi-disciplinary, and globally distributed teams.

Education

• Bachelor’s Degree in Finance, Business Administration, Engineering, Computer Science, or related quantitative field.

Job Family Group:

Job Family:

Time Type:

Most Relevant Skills

Other Relevant Skills

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.