QC Manager - TSD

Location: Pune, MH
Department: Game Development

Job Purpose

The TSD Manager leads Specialized Testing across all platforms (HD, Mobile, and future platforms), owning end-to-end quality compliance, governance, and delivery.

Impact:

• Ensure end-to-end quality compliance across platforms, reducing certification risks and production delays.
• Act as single point of accountability for Specialized Testing quality outcomes across portfolio.
• Enable cross-studio and WWQC collaboration for optimal resource utilization and predictable delivery.
• Establish governance frameworks, benchmarks, and quality standards across testing functions.
• Drive early risk identification and mitigation, preventing late-stage issues and rework.
• Build a future-ready testing organization through capability development and team engagement.
• Break silos across HD and Mobile testing, enabling scalable processes and efficiencies.

Innovation:

• Align Specialized Testing strategy with long-term business and growth objectives.
• Drive data-led decision-making and automation adoption improving predictability and coverage.
• Enable cross-functional collaboration (Functionality, Automation, Production, HQ) improving delivery outcomes.
• Lead global efficiency initiatives across sites with WWQC alignment.
• Drive change management across evolving platforms, tools, and business needs.
• Build organizational capability through performance management, engagement, and DEI initiatives.

Knowledge:

Core Competencies:

• Strong understanding of QC domain including specialized testing areas (Compliance, Live QA, Telemetry, Mobile compliance and compatibility).
• Program-level thinking across multiple projects, releases, and testing streams.
• Ability to align testing strategy with business and delivery priorities.

Technical / Functional Competencies:

• Deep experience in specialized testing processes across platforms.
• Data analysis and reporting for decision-making and stakeholder visibility.
• Risk identification, mitigation planning, and resource forecasting.
• Workflow and process design across distributed/global teams.

Leadership Competencies:

• Team leadership, capability building, and engagement management.
• Stakeholder management across production, HQ, and cross-site teams.
• Driving alignment between local teams and global strategy.
• Change leadership across platforms and business transformation.

Behavioral Competencies:

• Strong ownership and accountability for organizational outcomes.
• Executive communication and stakeholder influence.
• Strategic thinking combined with operational execution.
• Ability to manage complexity across multiple teams and geographies.

Qualifications:

• 8+ years of QC/Engineering experience, preferably in QCPM or Senior QC Lead roles.
• Minimum 2 years of team management experience.
• Bachelor's/Master's in Engineering; MBA is a plus.