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Location: Delhi; New Delhi, India
Job Description
JD
Relationship Manager - Affordable Housing Finance (Vishwas)
Role Purpose
The Relationship Manager - Affordable Housing Finance (Vishwas) is responsible for driving business growth through sourcing and acquisition of affordable housing finance customers across open market and cross-channel networks. The role focuses on expanding the distribution ecosystem through DSAs, branch partnerships, builder tie-ups, and direct sales teams while ensuring superior customer experience and portfolio quality. The incumbent will manage the end-to-end home loan process, build strong relationships with customers and channel partners, and achieve business targets through effective sales and cross-sell strategies.
Key Responsibilities
Drive Affordable Housing Finance business through open market sourcing and cross-channel partnerships.
Acquire new customers for Home Loans and related mortgage products within the assigned geography.
Expand the sourcing network by onboarding and managing DSAs, connectors, and branch channels.
Lead and improve the productivity of the Direct Sales Team (DST) to achieve business objectives.
Identify and penetrate potential catchment areas to generate quality business opportunities.
Build and maintain relationships with affordable housing developers, builders, and local market influencers.
Facilitate builder tie-ups and coordinate project approval processes to enhance sourcing channels.
Meet prospective customers, understand their housing finance requirements, and provide suitable solutions.
Ensure achievement of disbursement, login, and portfolio growth targets.
Generate additional revenue through cross-selling of Insurance, CASA, Credit Cards, and other retail banking products.
Conduct regular training and capability-building programs for DST members and channel partners.
Coordinate closely with Credit, Legal, Technical, RCU, Operations, and Collections teams for smooth processing and disbursement.
Monitor application pipelines and ensure timely status updates to customers and stakeholders.
Maintain portfolio quality by adhering to credit and compliance guidelines.
Deliver superior customer service and enhance customer satisfaction to achieve strong NPS scores.
Desired Candidate Profile
Graduate/Postgraduate with experience in Affordable Housing Finance, Housing Finance, LAP, Mortgage, or Retail Assets.
Strong understanding of affordable housing markets, customer acquisition, and channel management.
Proven experience in handling DSAs, builder relationships, and direct sales teams.
Strong knowledge of mortgage products, underwriting processes, and regulatory compliance.
Excellent communication, relationship management, and negotiation skills.
Ability to deliver business targets while maintaining portfolio quality and customer satisfaction.
Key Performance Indicators (KPIs)
Home Loan sourcing and disbursement volume.
New DSA/Channel Partner acquisition.
Builder tie-ups and project approvals.
DST productivity and team performance.
Cross-sell revenue generation.
Portfolio quality and delinquency levels.
Customer satisfaction and NPS scores.
Turnaround time (TAT) for login-to-disbursement process.
Job Info
Job Identification
273550
Job Category
Consumer Bank
Posting Date
11/03/2026
Apply Before
12/03/2026
Degree Level
Bachelor's Degree
Job Schedule
Full time
Locations
EPICAH MALL, 2nd Floor, 68,68/1, Najafgarh Road Industrial area, Moti Nagar, Near Moti Nagar Metro Station, New Delhi, Delhi, 110015, IN
Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.
From live job posts on CoreHRx, updated 6 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹2.5L – ₹7.4L a year (typical for Sales Jobs in New Delhi, 82 posts).
In New Delhi.
It is a full time job.
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This guide is for sales job seekers in India: freshers applying for sales executive, BDE and inside sales roles, and experienced professionals moving into senior, team lead or key account positions. It has 60 interview questions split into easy, medium and hard, each with a sample answer that shows how a strong candidate thinks, often with numbers in rupees and lakh. Topics include prospecting, cold calling, objection handling, negotiation, closing, CRM, targets, dealer and channel sales, and role plays such as 'sell me this pen'. Read each answer, then practise saying it aloud in your own words with your own numbers.
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