Reliability Operations Engineer II

Location: Hyderabad, India

Job Description
Overview
The Reliability Operations Engineer II provides advanced troubleshooting and remediation across infrastructure, network, and Kubernetes environments. This role drives incidents through resolution, develops operational procedures, and mentors junior engineers.
This position supports a 24x7 operations environment. Engineers are typically assigned to a day, mid, or night shift; however, flexibility is required to occasionally provide coverage across other shifts based on business needs.
This role requires onsite presence in Hyderabad five days per week.
Responsibilities
Troubleshoot and resolve complex infrastructure and platform incidents.
Perform Kubernetes/OpenShift operational tasks, including node recovery and platform remediation.
Analyze logs, metrics, and alerts to diagnose issues.
Develop and maintain runbooks and Operational Instructions.
Support GitOps-based changes and incident management processes.
Mentor ROE-I engineers and promote operational best practices.
Skills and Requirements
Required Qualifications
4-7 years of experience in SRE, infrastructure, platform, or network operations.
Strong Kubernetes/OpenShift administration experience.
Experience with Cisco SDN/SDA, IP routing, and BGP.
Advanced Linux troubleshooting skills.
Strong incident management and log analysis experience.
Experience working within GitLab/GitOps environments.
Ability to support a shift-based operations environment.
Preferred Qualifications
Terraform and/or Ansible experience.
Dell PowerEdge hardware diagnostics.
Experience with Grafana, Prometheus, VictoriaMetrics, or Vector.
Exposure to Wiz and telecom/network-function environments.
Experience driving automation and operational improvements.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.