Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Your Role
As an SAP FICO Support Consultant, you will be responsible for supporting and optimizing SAP Finance and Controlling processes across business operations. You will leverage your expertise in SAP FICO, IS-Retail, and cross-functional integrations to resolve complex issues, enhance system performance, and ensure seamless financial process execution in a production support environment.
What will you do:
- Provide functional support for SAP Finance and Controlling modules in AMS and production environments.
- Configure and maintain SAP FI submodules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and Fixed Assets.
- Support integration processes between SAP FICO and modules such as SD, MM, Procurement, Planning, and EWM.
- Analyze and resolve incidents related to financial postings, settlements, profitability analysis, GR/IR, IDOCs, DME, and EBS.
- Manage controlling processes including Cost Center Accounting, Profit Center Accounting, Planning, Budgeting, Allocations, Assessments, and Top-Down Distribution.
- Perform root cause analysis and troubleshoot business-critical production issues.
- Customize SAP FICO configurations, validations, substitutions, user exits, and SAP queries as per business requirements.
- Support data migration activities using LSMW and other SAP migration tools.
- Work with SAP Notes for issue analysis, correction implementation, and system optimization.
- Collaborate with business users and technical teams to improve financial processes and ensure application stability.
- Participate in testing, deployment, and continuous improvement initiatives.
Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You AreWho You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience:- 10+ years of hands-on SAP FICO experience in support and maintenance environments.
- Experience in at least 1-2 SAP IS-Retail implementations and/or multiple SAP support projects with SME-level responsibilities.
- Strong expertise in SAP FI modules including GL, AP, AR, AA, and Fixed Assets.
- Deep understanding of Controlling processes including Cost Center Accounting, Profit Center Accounting, Planning, Budgeting, Allocations, Assessments, and Profitability Analysis (COPA).
- Experience with end-to-end financial process flows including sales order transfer, billing integration, project settlement, production variance settlement, overhead allocation, and GR/IR processes.
- Strong knowledge of SAP FICO integration with SD, MM, Procurement, Planning, and EWM modules.
- Experience in configuration, customization, validations, substitutions, and user exits.
- Hands-on experience troubleshooting IDOC, DME, and Electronic Bank Statement (EBS) issues.
- Strong debugging, incident management, and SAP table analysis skills.
- Experience working with SAP Notes for issue identification and resolution.
- Proven ability to analyze business requirements and deliver effective SAP solutions.
Preferred Professional and Technical Expertise:- Experience with SAP IS-Retail business processes and retail industry solutions.
- Exposure to SAP S/4HANA Finance implementations, migrations, or support projects.
- Expertise in data migration using LSMW and legacy system integrations.
- Knowledge of financial closing, reconciliation, and compliance processes.
- Experience supporting large-scale global AMS engagements with SLA-driven support models.
- Strong stakeholder management, communication, and documentation skills.
- Ability to work independently in fast-paced production support environments.
- SAP FICO certification and exposure to advanced SAP Finance innovations are highly desirable.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
