Senior Analyst - Employee Experience - Payroll team

Job Title:

Payroll Specialist
Level:

L6
Reports To:

Payroll Team Manager

Context/Scope:

Diageo Global Business Operations is a multi-functional global shared services function established to liberate and equip markets to deliver the Diageo Performance Ambition. This is achieved through:

About us

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life's moments mean a little more.

About the Function: Global Business Operations keeps our business moving, connecting markets, streamlining processes and keeping everything running smoothly at scale.

With teams across Bangalore, Budapest, Bogotá, Gurugram, and Manila, GBO delivers the essential services that support our day-to-day performance, from finance to operations and beyond. It's a truly global environment, where collaboration across time zones and cultures is part of everyday life.

You'll gain exposure to different markets, build skills for the future and develop a broad understanding of how a business operates at scale. It's a great place to learn, grow and see the bigger picture.

About the role:

• The delivery of world class end to end process execution

• Generating performance enhancing insights from data

• Providing CPG leading digital capabilities and solutions

All underpinned by secure and stable operations and putting customers and consumers at the heart of everything we do.

The Payroll Operations Team within the Employee Experience Tower contributed to the delivery of payroll for Diageo across Europe & Africa; constantly liaising with 3rd party Service Providers.

The team works within an uncompromising pay cycle time frame, providing a consistently reliable and accurate service within a dynamic environment from both ongoing legislative and Policy changes.

Dimensions:

a) Financial

• The role will be responsible to ensure timely and accurate payments made to all Diageo Employees in scope

b) Market Complexity

• Liaising with employees across the business and multiple countries
• Partnering with outsourced payroll provider on all the above payrolls. Complexity - Answering tax queries, maternity and other LOA questions, calculating advances, collating overtime and following monthly checklists and calendars to ensure all data processed accurately and within agreed timeframes. Completing in a compliant manner following our GBP Payroll controls.
• High degree of technical knowledge required on multi country payrolls

c) Relationships

• Liaising and building relationships with Diageo internal teams both upstream and downstream.
• Build and maintain excellent relationship with concerned payroll provider

Purpose of Role

To provide a professional and high-quality payroll administration service which enables payments to our employees accurately and on time.

Individuals must work in a compliant manner and ensure all checklists, calendars, variance reporting, KPI's and journals are completed on time and accurately to ensure we meet our internal and external facing compliance controls.

Top 3-5 Accountabilities

• Validate the payrolls inputs (from business teams) and outputs (from the vendors) and administer accurate and timely payrolls for the countries assigned

• Prepare detailed variance analysis for quality analysis

• Interaction and relationship management with the payroll service providers of the countries assigned

• A Quality mindset, eye for detail in delivering the payrolls in line with the compliance requirements and service at the heart of everything we do

• Ensure all employee queries are answered in time, co-ordinating with vendors

• Complete tasks in a compliant manner ensuring adherence to Data Privacy and Compliance principles.

• Handle payroll audit (internal & External) for its region

• Familiar with Payroll yearend activities

• Ability to adapt to changes, if required by business

• Should be flexible to accommodate time base don region supporting

• Attention to minute details and good thought process

•

• All queries from employees and other key stakeholders are resolved satisfactorily within agreed timelines

• Maintain technical knowledge of Statutory payments and deductions

Qualifications and Experience Required

• 3-5 years of Experience in Payroll Processing for a particular region

• Bachelor's degree in Accounting/Business Administration or equivalent from an accredited university

• Excellent communication skills with the ability to work across geographies and cultures

• Ability to quickly understand and apply market legislation affecting payroll and statutory reporting.

• Demonstrates excellent organisational and planning skills

• MS Office expertise

• Good at MS Office tools

• Working knowledge on ServiceNow ticketing system

• Ability to understand complex payroll environments and uncover issues, process problems

• Comfortable talking with internal & external teams and building links

• Ability to work in a fast paced, changing environment while still providing quality services

• Strong high-reaching personality, self-motivated and self-managing

• Strong written and verbal communication, as wells as time management skills

• Strong team orientation and ability to build cross-functional relationships

• Be able to take the lead in making improvements and resolving issues

• Experience in responding to vendor & employee queries through email or ticketing system

• Ability to handle multiple countries with strong prioritization skills

• Ability to make sophisticated situations simple and facilitate clear, fact-based decision making

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Experience / skills required:

Working with us
Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You'll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team.

Together, we're constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you'll have the opportunity to contribute, make an impact and play your part in making life's moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.