Senior Communications Lead, India

Location: Gurugram, India
Department: Communications
Compensation: INR 6720000 - 9600000 per year

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community you will join:

The communications team is responsible for telling the Airbnb story around the world. Whether we are briefing press on inspiring travel trends, highlighting unique experiences led by local hosts, or explaining how travel on our platform benefits local families and communities, we are the voice of Airbnb on a broad range of topics. We're a fast growing and high energy team with a passion for people, places and great stories.

The difference you will make:

Based in India, we're looking for a Senior Communications Lead, India, to own Airbnb's communications strategy in one of our most important growth markets. Reporting to the APAC Communications Director, you'll lead the India communications team and agency partners. You'll drive the work behind our consumer, policy and corporate goals, and act as a senior advisor to India leadership. You'll shape how Airbnb is seen in India, making sure local plans meet business needs while staying in line with regional and global priorities. We're looking for someone who can lead Consumer, Product, Policy and Corporate Communications under one roof, thinking holistically about strategy across all of them.

You're an experienced, strategic communicator who is at ease with senior executives, government stakeholders and top-tier media. You can handle complexity, ambiguity and pressure, and you bring sound judgment to high-stakes moments.

Role & Responsibilities:

• Set and own the multi-year India communications strategy, aligned with global and regional priorities and tied to measurable business outcomes
• Sit on the India Leadership Team as the communications voice, helping shape business priorities and drive growth in the market
• Lead Consumer, Product, Policy and Corporate Communications as one integrated function, with a single strategy that connects all four
• Work cross-functionally with Marketing, Product, Policy and Business teams in a MarComms model, so communications supports business strategy and delivers measurable business outcomes
• Act as a trusted advisor to the India Country Manager and to visiting global executives
• Lead, coach and grow the India communications team and agency partners, building capability and a culture of creative, high-quality work
• Help the team prioritize against business goals, give clear direction on where to focus, and coach them on trade-offs and execution
• Oversee editorial communications, national campaigns and the news calendar
• Partner closely with Public Policy on regulatory and government-relations communications, and position Airbnb as a constructive voice on tourism in India
• Lead issues and crisis management for India: prepare scenarios, guide the response, and protect reputation
• Build executive visibility and thought-leadership platforms for local and global leaders
• Build and maintain senior relationships with national, business and regional media across India
• Define success metrics, report impact to regional and global leadership, and manage the market budget
• Represent India in APAC and global communications planning, sharing local insights that shape wider strategy

Skills:

• Bachelor's / Master's degree
• Communications experience across agency and in-house, including senior roles leading teams
• Track record of building and executing communications strategy in India for a consumer or tech brand
• Strong network across Indian national, business and regional media
• Deep experience in corporate, policy and/or reputation communications, including handling high-profile issues and crises
• Experience leading or working with agencies that manage influencer and celebrity work 
• Experience advising C-suite executives and working with government and policy stakeholders
• Proven people leader who has built and grown high-performing teams and managed agencies
• Sound judgment, composure under pressure, and the ability to influence across a global matrix organization
• Excellent writing and verbal communication skills in English; Hindi or another Indian language is a plus
• Strategic and entrepreneurial, with a strong focus on measurable results

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.  

India Annual Pay Range

₹6,720,000—₹9,600,000 INR

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.

Airbnb is a community marketplace for unique spaces, connecting people who have space to spare with those looking for a place to stay.