Senior Subject Matter Expert (Support&Ops)

Sr Subject Matter Expert (Support&Ops)
India
Job Description
Sr Subject Matter Expert (Support&Ops)
Noida, Uttar Pradesh
Job Summary
We are looking for a highly skilled Azure AI Forward Deployment Engineer (FDE) to partner directly with enterprise customers in designing, deploying, and scaling AI-powered business solutions on Microsoft Azure. The role combines expertise in Azure AI, Cloud Engineering, DevOps, Platform Engineering, Automation, and Solution Architecture to accelerate customer adoption of Generative AI and intelligent automation.
As an FDE, you will work closely with customers, architects, developers, and business stakeholders to transform AI use cases into production-ready solutions delivering measurable business outcomes.
Key Responsibilities
Engage with customers to identify AI, automation, and cloud transformation opportunities.
Design and implement AI-powered solutions using Azure AI services and Large Language Models (LLMs).
Build enterprise copilots, AI agents, RAG solutions, knowledge assistants, and intelligent automation workflows.
Develop scalable AI platforms leveraging:
Azure OpenAI Service
Azure AI Foundry
Azure AI Search
Azure Machine Learning
Azure AI Services
Azure AI Agent Frameworks
Design and deploy secure, scalable cloud architectures on Azure.
Develop Infrastructure as Code (Terraform/Bicep) and CI/CD pipelines for AI workloads.
Integrate AI solutions with enterprise applications, APIs, databases, and cloud platforms.
Implement AI governance, security, compliance, monitoring, and responsible AI practices.
Lead customer workshops, architecture reviews, PoCs, MVPs, and production deployments.
Troubleshoot complex AI and cloud platform challenges and provide engineering guidance.
Contribute to reusable accelerators, frameworks, and AI-driven engineering solutions.
Skill Requirements
Azure & Cloud
Microsoft Azure (Mandatory)
Azure Landing Zones
Azure Networking, Security, Storage, Compute
Azure Kubernetes Service (AKS)
Azure AI & GenAI
Azure OpenAI Service
Azure AI Foundry
Azure AI Search (RAG)
Prompt Engineering
AI Agents & Multi-Agent Architectures
LLM Integration and Orchestration
Responsible AI & AI Governance
Platform Engineering & DevOps
Terraform (Mandatory)
Azure DevOps / GitHub Actions
Docker & Kubernetes
GitOps and CI/CD
Development
Python (Mandatory)
AI Frameworks (LangChain, Semantic Kernel, AutoGen, MCP)
Data & Integration
Cosmos DB
Azure SQL
Data Lake
Vector Databases
Enterprise API Integration
Preferred Certifications
Microsoft Certified: Azure AI Engineer Associate
Microsoft Certified: Azure Solutions Architect Expert
Microsoft Certified: Azure DevOps Engineer Expert
HashiCorp Terraform Associate
Certified Kubernetes Administrator (CKA)
Key Deliverables
Enterprise AI Agents & Copilots
GenAI-Powered Business Solutions
RAG & Knowledge Assistant Platforms
AI-Enabled Automation Workflows
Production-Ready Azure AI Deployments
Terraform-Based Cloud Automation
CI/CD & MLOps Pipelines
Architecture Documentation & Technical Guidance
Other Requirements
Azure & Cloud
Microsoft Azure (Mandatory)
Azure Landing Zones
Azure Networking, Security, Storage, Compute
Azure Kubernetes Service (AKS)
Azure AI & GenAI
Azure OpenAI Service
Azure AI Foundry
Azure AI Search (RAG)
Prompt Engineering
AI Agents & Multi-Agent Architectures
LLM Integration and Orchestration
Responsible AI & AI Governance
Platform Engineering & DevOps
Terraform (Mandatory)
Azure DevOps / GitHub Actions
Docker & Kubernetes
GitOps and CI/CD
Development
Python (Mandatory)
AI Frameworks (LangChain, Semantic Kernel, AutoGen, MCP)
Data & Integration
Cosmos DB
Azure SQL
Data Lake
Vector Databases
Enterprise API Integration
Preferred Certifications
Microsoft Certified: Azure AI Engineer Associate
Microsoft Certified: Azure Solutions Architect Expert
Microsoft Certified: Azure DevOps Engineer Expert
HashiCorp Terraform Associate
Certified Kubernetes Administrator (CKA)
Key Deliverables
Enterprise AI Agents & Copilots
GenAI-Powered Business Solutions
RAG & Knowledge Assistant Platforms
AI-Enabled Automation Workflows
Production-Ready Azure AI Deployments
Terraform-Based Cloud Automation
CI/CD & MLOps Pipelines
Architecture Documentation & Technical Guidance
Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.
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